Reviews
Great Service from Dealership
My name is Daniel Klapper, I like this Dealership and its employees best of all excellent Service for every Infiniti I have ever leased. I know Bill DeEduardo for many years and he is an Excellent Service advisor. Mike Crowley, the General Manager is truly a people person in every way and extremely knowledgeable. Jeff Choate of the Service Department is an Excellent Excellent Foreman and always there to lend a helping hand when needed, super knowedgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealer ever
I have bought four cars from this dealership and every single experience has been above and beyond. Naseem Saleem in service is the sweetest guy and he always has a smile on his face! Marcus Herrera is truly a gem and did everything possible to give me the deal that I could afford and got me into a beautiful QX50 that I love! I would recommend this dealer to anyone who was on the market for an Infinit car. The guys there are pretty handsome too!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy peasy
Just leased my second car from them. Couldn't have been easier. Our salesman "Moe" was super helpful and straightforward. We used to dread buying a car and the whole back and fourth and negotiating and games but we never have a problem here. They make the whole process easy and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Annoying sales calls
Avoid this dealership if you do want to be harassed with sales calls. I had my car serviced there last month and now receive sales calls every day on my home and/or cell phone. I have requested multiple times to be taken off of their call list, but the calls continue.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional service
Marcus was terrific! Always is professional and knowledgable giving us the best recommindations for our needs! This is the 3rd car we bought from him! Will never go anywhere else!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Annoying sales calls
Avoid this dealership if you do want to be harassed with sales calls. I had my car serviced there last month and now receive sales calls every day on my home and/or cell phone. I have requested multiple times to be taken off of their call list, but the calls continue.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback. We’re sorry that you received sales calls and we would like an opportunity to discuss this further to get your information updated in our system. Please contact me at your convenience. –Laura Herreno, Internet Sales Manager, lherreno@infinitiofcoconutcreek.com
Brake
Anthony at The Coconut creek location was very polite and professional. I was treated extremely well. He called to make sure everything was ok. I'm happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Salesman
This is my 3rd car I have purchased here-1leased and 2 used. One was for my 18 year old son. Every time I have dealt with Marcus and he has gone above and. Eyond to ensure I was satisfied. The team throughout the dealership is friendly, knowledgable and it is very clean!. I just sent another friend who also bought and had exception service. Would not buy anywhere else! Marcus is simply the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The BEST car purchase experience!
Mike Stevens was incredible! Our experience was fast, efficient, and a complete pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service call
Anthony was responsive to my needs, car was ready when indicated. Anthony called and made sure I was satisfied I felt welcomed entire time I was at your facility's
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair