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INFINITI of Coconut Creek

(1,301 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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FXC QX80

The Service department at Infinity of Coconut creek is by far the best I have ever had from any dealer nation wide..... 6 STARS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Infiniti Service

I had a great experience at my Infiniti Service appointment. Steve B was a true professional! I was offered numerous options when I arrived. For example, Steve offered me a loaner car if my repairs exceeded my available time. Great option for professionals! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy and quick

Leased a QX30 Stephen was the person who went over all the details of the car with my wife while I did all the paperwork. Whole process was about an hour. Easy to work with and will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience -- transparent process and deal

The sales team at Infiniti of Coconut Creek were super easy to deal with and worked with me to get my wife into a new QX30. I knew it would be a great vehicle for my wife, but couldn't even get her into the dealership. So they let me have an overnight test drive, and once she drove it she loved it. I was on a tight budget as other vehicles we were looking at were not luxury brands. They worked with me and we got to a very good number that allowed us to get into a new Infiniti... and we love it. Highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Mike helped me acquire the car I wanted for the price I wanted. Great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change & Belt replacement

Anthony Cabrera did a great job of getting my 2012 G37 an oil change and a belt replacement. He also had the car washed, and it looks brand new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional and friendly service center

Very clean customer waiting area with snacks and drinks. Professional service managers and fair pricing. Excellent work and very conscious of the customer's time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best service anywhere!

We have 2 Infiniti vehicles. Our service representative Nasim (Nash) is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience!!!!

I am excited to share that after visiting many dealerships, I finally found the right dealership, Infiniti of Coconut Creek. Not only did they have a extremely generous array of vehicle and amenity selection but the customer service was unparrelled. We had been searching for the right SUV and decided on the QX60. The experience working with Infiniti Of Coconut Creek was very satisfying. The best part of the experience was working with the team at Infiniti. They made you feel like you were family. I would like to recommend Demetrius Wells as a great sales person. His patience and commitment to make sure our selection and experience completely met our needs, was much appreciated. I would also like to say thank you to Karl Warren, Jeffrey Pool, James Sullivan and Lily from Finance. You all made my experience so pleasurable. thank you again. I love my vehicle and am happy to be part of the family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service appointment

This time I brought my Infiniti QX60 for unexpected service. The problem occurred with my case transfer. As always I service all my cars with Steve Sellick. He is the best and he proves this again. Standard service would require to pick up the car in 4 days. I got it next day afternoon. Steve supervised the order for the part I needed to deliver overnight by himself and notwithstanding he was off next day I have picked up my car all over repaired. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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