Reviews
Easy to work with.
Easy to work with. Communication is great. I have another follow up service soon and trust it will go very well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Kept their word on work that was to be done and around
Kept their word on work that was to be done and around the expected cost for work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Clean service picked phone.
Clean service picked phone. 2nd ring answered any questions set appointment for service. Emailed coupon for discount same day business complete. Greeted promptly at service area also walked in showroom to xx out darkhorse promptly greeted by a sales person. That rarely happens most dealership. A+ for Kelsey in service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Tried the mobile service at my house and it was great!
Tried the mobile service at my house and it was great! Daunte was very friendly and professional. Took great care of my daughters Bronco. Chris my truck technician is great as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Ashton in service was great!
Ashton in service was great! Kept me informed throughout the process knowing the importance of getting my truck returned in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Ashton! Feel free to reach out to us if you need anything. Have a wonderful day.
Never have I been fed more xx than here @ Jim Tidwells xx
Never have I been fed more xx than here @ Jim Tidwells xx Buffet. A shining example of how not to provide real, honest customer satisfaction. Severely overpriced and unsatisfactory service with bold face lies. Feeling the need to be ripped-off? Look no further this is the place.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry that after further attempts to resolve your concerns with service, we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Jeremy Smith General Manager - Jim Tidwell Ford jsmith@group1auto.com
Prompt courteous service and very affordable.
Prompt courteous service and very affordable. I would recommend Jim Tidwell Ford to others. They are the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Walked in and immediately greeted by a service member and
Walked in and immediately greeted by a service member and got my vehicle in relatively quickly. The staff was professional and courteous. They managed to get my Bronco raptor alignment down to 0.0 which I haven't seen before. Usually it's off my a .01 or .02. noice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christopher, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service at a good price.
Great service at a good price. Friendly and knowledgeable staff. Very professional and excellent service technicians. Keeps you updated on the progress of your vehicle maintaining.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Clean and comfortable place to have service done.
Clean and comfortable place to have service done. Courtesy abounds twenty five words is a dumb number of words to have to write just to leave a review!!!!!!!!!!!!!!!!!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeff, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.