Reviews
Brought my vehicle in for regular maintenance.
Brought my vehicle in for regular maintenance. It?s 13 yrs old and not driven a lot. Met by Chris who took care of everything with that process. Great professional customer service and explained everything throughly. I could take my vehicle to other maintenance/repair places but this dealership and staff was the only FORD dealership place in the area who made me feel they cared about my car and satisfaction .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Greg, thank you for taking the time to leave a review for us at Jim Tidwell Ford. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Customer focused and always calls ahead of time to see if
Customer focused and always calls ahead of time to see if I have the availability or if the truck is within the next service interval
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My car was ready in one day sales rep was very kind.
My car was ready in one day sales rep was very kind.. he was very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Joann, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Racheal was great.
Racheal was great. No high pressure tactics, just answering questions, and they addressed all concerns we had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The way they have the service advisor set up is a big
The way they have the service advisor set up is a big improvement over the normal set up. Also, Kelsey is fantastic. Everything goes smoothly when I go here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Roger, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As a longtime customer, the Service Department has
As a longtime customer, the Service Department has consistently provided great customer services in a professional environment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service rep, Mr Streetman, was very knowledgeable,
The service rep, Mr Streetman, was very knowledgeable, and kept me informed on my vehicles’ status. The service was timely and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good customer service.
Good customer service. Keep me informed about any updates on my car. Great Ford dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Johnny streetman always takes really good care of my
Johnny streetman always takes really good care of my truck. I do all of my vehicle needs here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Johnny to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
The staff here is always professional and friendly.
The staff here is always professional and friendly. They get the job done quickly and everything is done right. So far, my experience is here have all been positive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kevin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!