Reviews
My repair department contact, Johnny was informative and
My repair department contact, Johnny was informative and answered all my questions. He also made efforts to get my work done quickly as I only have the one car and had to wait at the shop to get it fixed. He helped me avoid having to rent a car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service technician Chris and service manager were
Service technician Chris and service manager were extremely helpful and understanding the best service I have ever experienced in 20 years of car buying.i would highly recommend this company to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ingrid, we're happy you found Chris to be so supportive during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!
Service Rep was courteous and knowledgeable Service was
Service Rep was courteous and knowledgeable Service was very thorough and detailed. Pictures were taken of vehicle and a picture of a dirty filter was provided. Additionally, Dealership was clean. I would recommend this Dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anthony, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!
The service department is awesome.
The service department is awesome. Candace Waterman was my service advisor and she was very pleasant and professional. She got me in and out in a timely fashion. I would recommend my friends & family to her and Jim Tidwell Ford service department for all there automotive needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service and amazing team.
Great service and amazing team. I always go to this dealer and they are polite and understand what we expect in terms of services and costumer satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Patricia, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Daunte did a great job.
Daunte did a great job. very knowledgeable and knew what he was doing. Would recommend him for mobile service to anyone. Thanks, Jim Tidwill Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Daunte to be so supportive during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!
Salesman and finance guys were great to deal with and
Salesman and finance guys were great to deal with and very friendly and knowledgeable yes they were
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Nestor was very knowledgeable and helpful throughout the
Nestor was very knowledgeable and helpful throughout the service process. He kept in touch with recommendations and time for completion of services. He?s definitely customer service oriented and an asset to Tidwell Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lawrence, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Justin was professional and communicative.
Justin was professional and communicative. Work was done in a short time. Getting better there. I have another car going in tomorrow morning. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, we're happy you found Justin to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
This was my first time servicing my vehicle at Jim
This was my first time servicing my vehicle at Jim Tidwell. From the time I entered everyone was courteous and friendly. My service consultant Patrick was awesome. He was very friendly, professional and informative…. The waiting area was welcoming and clean and comfortable….
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. We are always more than happy to assist you if anything else comes up. Take care!