Reviews
Everyone was really nice and pleasant.
Everyone was really nice and pleasant. That made my experience that much better. I really would recommend this dealership to anybody.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Kelsey was very efficient.
Kelsey was very efficient. The dealership always does an excellent job when I bring our vehicles in for service and we have been doing business with them for a number of years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gregory, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I worked with James in Sales.
I worked with James in Sales. He was great! He knew the information about the truck and was professional and courteous to a little old lady. I highly recommend Jim Tidwell Ford and the wonderful Salesman James. I got the truck that I really wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Teresa, we're happy you found James to be so supportive during your experience here at Jim Tidwell Ford. We are always more than happy to assist you if anything else comes up. Take care!
Good customer service was provided by the car salesman.
Good customer service was provided by the car salesman. The car was ready when I called. I left the dealership as a satisfied customer. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Donyelle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Tidwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Awesome people, didn’t rush or push to buy.
Awesome people, didn’t rush or push to buy. Listen to my thoughts and views on what I want to purchase, Was a easy buying experience, took less then half hour to find what I needed, Great financing department even better they were able to get the paper work setup through LGE once they found out I’m a member, Over all 10/10 great folks there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Jim Tidwell Ford staff always does a great job with all
Jim Tidwell Ford staff always does a great job with all my vehicles when I bring them i. For service. Patrick was my service advisor and he did a great job from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. We hope you have a great day!
Awesome experience as always.
Awesome experience as always. Justin was very nice and extremely professional. I’ll be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!
The service dept was right there to help and take care of
The service dept was right there to help and take care of updates needed on my car. Called for a time for service and the employee was right there to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Nothing to add at this time.
Nothing to add at this time. Only got an est. May be later when i get the job done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
The service center does not communicate.
The service center does not communicate. I took a Ford explorer to get three recalls fixed. It took 4 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback about this and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Jeremy Smith General Manager Jim Tidwell Ford (678) 784-1235 jsmith@group1auto.com