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Helms Bros., Inc.

(2,293 reviews)
Visit Helms Bros., Inc.
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Helms Bros., Inc. from DealerRater.

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Don't know who Giacomo Liparoto is!

Don't know who Giacomo Liparoto is! I met a few persons, but none with that name...as far as I recall. Jeffrey has a very likeable personality, trustworthy and not pushy. He is professional in his dealings and knowledgeable about your product and services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We appreciate your visit and look forward to assisting you again in the future!

I leased 2 vehicles from Jason at Helms and Jason has

I leased 2 vehicles from Jason at Helms and Jason has always been straightforward and helpful. The service center is always nice and clean and the staffs are also professional.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and for sharing your positive experience! It’s wonderful to hear that Jason has consistently provided straightforward and helpful service. We’re also glad you appreciate the cleanliness and professionalism of our service center team. We look forward to assisting you with your vehicles for years to come!

The Best.

The Best. On Point. Very Professional. Pleasant. Helpful. Great deals. Responds quickly when asking a question

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear that your experience was seamless and professional. If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

Trustworthy people, I have been using this dealership for

Trustworthy people, I have been using this dealership for over 15 years. Excellent service, clean and very good looking facility. I highly recommend their product and services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your incredible loyalty over the past 15 years! We’re delighted to hear that you continue to trust our team. Your recommendation means the world to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

This has been MY Dealership for the past 15 years, and

This has been MY Dealership for the past 15 years, and all because of people like Jason Chen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty over the past 15 years! We’re thrilled to hear that team members like Jason have made such a positive impact on your experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

Fantastic dealership.

Fantastic dealership. Always pleasant and helpful people. The showroom is always spotless with many cars to choose from..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so pleased to hear that you consistently have a positive experience with our team and enjoy our spotless showroom with a great selection of vehicles. Providing a welcoming and helpful environment is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

Mike Nekava is awesome and he makes the car buying

Mike Nekava is awesome and he makes the car buying experience very easy. He is very user friendly and I would recommend him to anyone.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear that Mike made your car-buying experience smooth and enjoyable. Providing a friendly and hassle-free process is what we aim for, and your recommendation means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

Jean-Paul Charvet, JP, Sales Manager is the reason I

Jean-Paul Charvet, JP, Sales Manager is the reason I chose Helms Bros. He is a true proffessional. I had quite a few issues initially, but once I met JP & explained my situation & needs looking for leasing a new GLC300, it all became a reality. JP is the only Manager who listened & communicated promptly. He knew I am an informed buyer who came to Helms Bros to buy a lifetime experience not just getting a car. I met Suzzane, GM briefly who assured me they will make it happen! I chose to work with Jason Chen who is very knowledgeable but too busy. Kudos for Jason's asst. Wayne who is always helpful. Hoping to get a good service & looking forward for a long term experience with Helms!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Jean-Paul made such a positive impact on your journey to leasing your new GLC 300. We’re proud to have him on our team. Your trust in us for more than just a vehicle means the world to us, and we’re committed to delivering exceptional service throughout your ownership. Welcome to the Helms Bros family, and we look forward to building a long-term relationship with you!

Tamer Hepguler was the only reason we chose Helms Bros as

Tamer Hepguler was the only reason we chose Helms Bros as the dealership to lease our EQB 250. As the salesperson, he had walked us throughout the entire process - introducing the vehicle, test drive, price negotiation, paperwork, delivery, etc. He's very detail oriented, extremely patient and knowledgeable on every aspect of the vehicle. We have been to so many dealerships but he's absolutely the best salesperson we have ever met.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible feedback! Your kind words mean a lot, and we’re honored to have earned your trust and business. Enjoy your new EQB 250, and welcome to the Helms Bros family!

A great place to shop luxury vehicles without hassle

A great place to shop luxury vehicles without hassle while sipping a warm cup of coffee and Helms Bros., Inc. Logo printed Bottle of chilled water. Shop is very well managed and staffs are very friendly and an amazing front desk. I had an excellent experience with Naz Kabir with business relations, Alex Colon my sales associate and Jack financial adviser to shopping my 2025 GLE350. It was very professionally done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! It sounds like Helms Bros. provided a welcoming and seamless environment, complete with thoughtful touches like coffee and branded water. We're thrilled to hear that Naz, Alex, and Jack made the process of purchasing your 2025 GLE350 enjoyable and professional. Congratulations on your new vehicle, and we hope it brings you many wonderful drives!

Consumer response

Thank you.