Skip to main content

Helms Bros., Inc.

(2,293 reviews)
Visit Helms Bros., Inc.
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Helms Bros., Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

Amazing professional faster service happy with everything

Amazing professional faster service happy with everything Michael was professional and helpful Will come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that Michael provided fast and professional service. We're happy to know you'll be coming back, and we look forward to serving you again!

Michael Nekava and the Helms team are the best dealers

Michael Nekava and the Helms team are the best dealers ever. I've been a client since 1998. they did their best to make the deal work. I am very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty since 1998! We're thrilled to hear that Michael Nekava and the Helms team provided such a great experience and worked hard to make the deal happen. We look forward to serving you again in the future!

Professional and so friendly.

Professional and so friendly. Made experience so easy and comfortable. Very knowledgeable and very specific and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear that your experience was easy, comfortable, and efficient. Our team is always here to provide professional and knowledgeable service. We look forward to assisting you again!

Mr Stampler is very helpful and knowledgeable of Mercedes

Mr Stampler is very helpful and knowledgeable of Mercedes cars. He is able to answer all our question in an easy way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mr. Stampler provided professional service. It's great to know that you had a positive experience, and we appreciate your feedback! We look foward to seeing you again soon.

Very professional and understandable of what they offer

Very professional and understandable of what they offer to me . Thank you very much for the opportunity to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that our team was professional and clear in explaining what we offer. We appreciate the opportunity to assist you and look forward to serving you again in the future!

Excellent dealership that was professional, fast, and

Excellent dealership that was professional, fast, and fair. I purchased a used car from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that you found our dealership professional, fast, and fair during your car purchase. It's great to know that you're satisfied with your used car. We appreciate your business and look forward to assisting you again in the future!

Good , they very quick to help and very polite.

Good , they very quick to help and very polite. Got things done and I was my way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that our team was quick and polite, getting you back on your way smoothly. We appreciate your visit and look forward to assisting you again in the future!

A lot of variety of cars, good conditions for the prices

A lot of variety of cars, good conditions for the prices still high, Customers service is not great like used to be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry that your experience with us was less than satisfactory. We have searched our systems and are unable to locate you. Please reach out to our Manager to talk about your experience further. Thank you!

Tamer Hepguler was a wonderful help to us regarding a FOB

Tamer Hepguler was a wonderful help to us regarding a FOB problem we faced today, giving us ample explanation and patience as he troubleshooted the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Tamer. We're delighted to hear that he provided wonderful assistance. Your satisfaction is important to us, and we're glad Tamer could help. If you need any further assistance, don't hesitate to reach out!

Very poor customer service specially after buying the

Very poor customer service specially after buying the vehicle 👎🏻👎🏻 regretting this deal already!! As a customer I don’t feel valued

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We were so pleased to be able to speak with you and work through everything. Please let us know if there is anything else we can do to further assist you in the future.