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Helms Bros., Inc.

(2,293 reviews)
Visit Helms Bros., Inc.
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Helms Bros., Inc. from DealerRater.

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Jeffrey Stampler was incredibly helpful and

Jeffrey Stampler was incredibly helpful and knowledgeable, making the process smooth and stress free . He listened carefully to my needs, answered all my questions throughly,and worked hard to get me the best deal possible. I highly recommend Jeffrey Stampler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Vardony! We're so glad to hear that Jeffrey Stampler made the process smooth and professional. We truly appreciate your recommendation and look forward to assisting you again in the future! If you need anything else, feel free to reach out!

My family has been doing business with Jeffrey for over

My family has been doing business with Jeffrey for over 20 years. He is knowledgeable, thorough, and patient. We always come back to Helms brothers and Jeffrey to buy our mercedes.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing feedback! We truly appreciate your loyalty over the past 20 years. We look forward to continuing to assist you and your family with all your Mercedes needs. If you need anything else, don’t hesitate to reach out!

Salesman Mr.

Salesman Mr. Peter Kim did great job…! Very reasonable price and kind service. Thank you. Love my new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, Hyon! We're so glad to hear that Peter provided excellent service and that you're happy with your new car. If you need anything else, feel free to reach out. Enjoy your new ride!

Awesome experience!

Awesome experience! We highly recommend Helms Bros. Were bought a lot of cars, and they are the BEST!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! It’s great to know that they've earned your trust through multiple car purchases. If you ever need anything, feel free to reach out!

Michael Nekava is the best , we have been working with

Michael Nekava is the best , we have been working with him for years. he is very patient and understanding.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're so glad to hear that Michael has consistently provided you with great service over the years. If you ever need anything, feel free to reach out!

Here's a glowing recommendation for Michael, the car

Here's a glowing recommendation for Michael, the car agent: I would like to take a moment to express my heartfelt appreciation for the exceptional service provided by Ben Michael, our car agent. From the very beginning, Ben demonstrated an unwavering commitment to understanding our needs and preferences. His extensive knowledge of the automotive market, combined with his genuine passion for helping customers, made the car-buying process not only smooth but also enjoyable. Michael went above and beyond to ensure that we found the perfect vehicle that suited our lifestyle and budget. His attention to detail, prompt communication, and willingness to answer all our questions made us feel valued and confident in our decisions. We were particularly impressed by his professionalism and dedication, which truly set him apart from others in the industry. Thanks to Michael expert guidance, we are incredibly satisfied with our purchase and grateful for the outstanding service we received. We highly recommend Ben Michael to anyone in need of a reliable and knowledgeable car agent. Thank you, Michael , for making our experience so positive!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing such a wonderful review of Ben Michael! Your kind words mean a lot to us, and we’ll be sure to pass along your appreciation to Michael. If you need anything else in the future, don't hesitate to reach out!

Respectful, attentive , polite, patient, very friendly

Respectful, attentive , polite, patient, very friendly knowledgeable, clean presentation well spoken courteous car service was pleasant as well

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! It's wonderful to hear that you had such a positive experience with our team. Don’t hesitate to reach out if you need anything else in the future!

Everyone was very courteous and Professional.

Everyone was very courteous and Professional. Any questions or concerns I Had were well addressed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear that our team was courteous and professional, and that all your questions and concerns were addressed. If you need anything else in the future, feel free to reach out. We're here to help!

Consumer response

Thank You.

Very friendly knowledgeable professional staff .

Very friendly knowledgeable professional staff . especially our sales rep Kathleen Baade who was very helpful and guided us through the process

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so glad to hear that Kathleen and the team provided friendly, knowledgeable, and professional service. If you need anything else, feel free to reach out!

Super excellent Very professional Very good

Super excellent Very professional Very good service Nice people Good deal I hope every dealership is like this

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear you had such a positive and professional experience with us. If there's anything else we can do for you, please don't hesitate to reach out!