Napleton Cadillac Rockford

I came into the dealership to get an oil change. I didn't make an appointment. Tina told me she would try an get it in right away. She did a wonderful job to go through all the paperwork with me. I was very impressed with her level of customer service. I will definitely be back

Napleton's Cadillac dealership worked hard for me to figure out how to give me as many discounts as possible to reach my financial goal. Justine was aware of my goal and Demian worked the figures as best he could. I decided on a Subaru and set up a time for delivery. Scott, Demian and Justine had a meeting about my decision the next day and Scott called me personally. Scott really wanted me to stay with Cadillac and he made that happen by adjusting the price again. I really appreciated their kindness to me during the whole process and loved the roses Justine presented to me!

I came into the shop with a tire that was loosing air. They got me right in, found out that I needed a tire. Once done they brought it around front for me, it was a nice and easy process.

Brought my car in for a weird noise and they were very fast about detecting what the noise was. The price was great and the people were super nice!

Love my Subaru . Shaun in service is my go to guy. He explains everything in a friendly and easy understandable way. Can’t wait to buy number 3 next year

I am from Nebraska and went to Napleton specifically because I trust them to do a good job for me. I always buy new but this time needed used. I had heard about Gary Judd from others who have gotten their cars through him. I can’t believe the beautiful Subaru Forester that I purchased was in such good shape and everything I would have wanted in a new car. The drive from Nebraska was totally worth the time.

Have purchased many cars from Napleton over the years and always have a great experience recently bought a used Subaru from Tim and Gary the manager and my family loves our new outback thank you

Friendly staff, great service. Great after sale service. Nice showroom. Free onsite car washes for the life of your vehicle ownership. Overall pleasant shopping experience.

Brought my car in for a new battery and a nail in my tire. They did a wonderful fast job. Very Friendly and well mannered.

A great car buying experience! Mike let me test drive every car I mentioned and, during the test drives, he reviewed the features of each so I could compare the models. Gary, the manager, ensured I had found the right Subaru for me and continued to check on me throughout the process. Love my new Subaru Outback!