Napleton Cadillac Rockford

I found a 07 Porsche 911 Targa here. They have a Porsche franchise . Troy took great care of me and I picked up the 911 gem. My dream car! Thanks Troy

I bring my Porsche here for service. I bought it used from a friend and it had a couple issues. I was afraid to take it to just anyone since it’s a Porsche . I had heard they have a great tech. Mike checked in my car and gave me the details as I waited. While sitting in the waiting area (nice btw) a guy came up to me and asked what they where doing with my car. He seemed genuinely concerned. We talked for a half hour. Turned out it was the Porsche Manager Troy. Nice guy. Anyway to make a story shorter they did an excellent job on my car and even hand washed it. Thank Troy and Mike!

Shopping for a new car. Thanks to Troy for all the help. Very informative and good looking cars. Good treats and nice waiting area for customers.

Our salesman, Troy Vail, was exceptionally helpful during our car buying process. He was able to get us The car we wanted for the price that we needed. I would highly recommend him to others.

Napletons is an upscale dealership with a great attitude toward the treatment of their customers. Troy Vail is a top notch salesman with a great personality.

if you want terrible service to your car. napleton in Rockford, il. is the place to be. they are not on your side. sell you a car. and forget the service. they have your money. from buying the car, service is rude and arrogant, smart mouthed. I wont go back to napleton Subaru for anything. word of mouth is your best advertisement. word of mouth is your worst kind of advertisement. they should have been honest and up front. get everything they promise you in writing

When I first was bringing in my Subaru for service Chad Hauser opened my door and greeted me, He handed me off to Mike Palumbo who took care of my vehicle the rest of the way. It was just routine maintenance, he got me in and out and even made sure my car was washed up when it was done. I expect nothing less from the service department here.

I walked in knowing the exact model I wanted, they had a few in transit. I picked one and was driving a new car home hours after it came off the truck. Great experience.

We would like to thank both Nick Perkins and Demian Wright for a wonderful experience negotiating a lease on our new CT6. This is the second vehicle that we have leased from Napleton Cadillac and we have had great customer service each time. They go the extra mile to make sure that you get what you are looking for. The delivery was seamless and very thorough. Going above and beyond is their method of doing business. It will keep us coming back!

Was greeted with a smile and a friendly hello. Fantastic service, eager to help and service was done with great quality and within the given timeframe.