Reviews
Excellent Customer Service!
My salesman Matt Vincent was extremely knowledgeable and spent a lot of time working with me to find a vehicle. He went out of his way to make time for me with my busy schedule. He was very courteous and also very funny, which made our experience that much better!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful
This was my footrest stop looking for a new vehicle. Nick was very helpful, informative and relatable. Although I didn't purchase the vehicle this time, which was a fair deal I would go back to purchase one in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very comfortable over all
It was a great experience i went in looking to potentialy get an SUV i came out with a toyota highlander and a Cadillac ats love the vehicles im in nick was friendly and easy to talk to
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice purchase experience.
My wife and I were treated very well. The salesman that took care of us was really great. We are both very happy with the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Everything went smoothly. Jeff Propp went out of his way to make me happy. I got the vehicle that I was looking for. I left with a smile on my face.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outback Purchase
Matthew was very knowledgeable regarding the many features of our new 2017 Outback, and he took the time to explain how everything worked. He was also very patient with our decision making process and was quick to answer our many questions before and after the purchase was made. Everyone we came into contact with at Napleton Subaru made our car buying experience a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our First Subaru
Ron and I had a great experience getting our first Subaru. The best part was meeting and working with Justine Brugger. She was patient and helpful during our 3 test drives. When we couldn’t order a 2019 Touring Outback in the deep blue pearl color I liked Justine found a 2018 with everything we wanted. Napleton Subaru and the Subaru corporation have been great at giving us support and information. We look forward to many years of being part of the Subaru family. Mary and Ron Zammit
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable & patient
Nick has been so great to work with. He’s beyond patient as we made our decision toward a new Ascsent. My past 2 vehicles have been Toyotas for at least 14 years, and after learning from Nick, I’ll be a New Subaru owner. Highly recommend him to help with the tough decision of buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
Nick Ciconte and the folks at Napleton Subaru are very friendly and easy to work with. I’d highly recommend purchasing a car from Nick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first Subaru
I was searching for a used Subaru Outback and Bob Fisher helped me find the right one. He was friendly, professional, and honest. I felt good doing business with Bob and the rest of the Napleton staff. If you are searching for a quality car with a professional staff to help, look no further than Napleton Autowerks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car