Napleton Cadillac Rockford

Our sales guy, Tim Normoyle, was a pleasure to deal with. He answered all our technical questions with expertise and patience. Tim knows his Subaru's. He worked to gain us a competitive package. Everyone at the dealership was very friendly.

Nick Perkins was professional from the moment we shook hands, he allowed for my experience to go as smoothly as possible and to make sure I was able to leave the dealer with a car that fit me and my budget. I had the best experience and everyone was so nice and helpful. Thank you so much for making my experience a great one.

I went to Napleton's Subaru of Rockford and was very impressed with their selection and amazing customer service. I had gone to their website to look at a Toyota Highlander and was assisted by their Internet Salesperson, Brenna Walant. The salesman that helped me was Ken Baylor. Ken was very helpful with the whole process and made it very easy. Brian Landkamp Jim Horst made the financial end of things so simple. I am very happy with my purchase and the great service I received! Thanks again everyone! :)

4 vehicles and counting in the past 9 years. That's how many our family has purchased or leased so far from Napleton's Cadillac. We have bought 3 of them working with Bob Fisher who is an excellent sales sales consultant that knows his vehicles and how to work with people. Takes the time to answer any questions and is patient and genuinely interested in making sure you are completely satisfied. The same experience working with Charles when signing the paperwork. Extremely thorough and is willing to answer questions regarding financing. Also can't forget Demian the new car sales manager working with us to get the best price. They work hard to earn your business and trust and genuinely want to take care of you. Thanks again everyone!

We had been to many dealerships looking for a used SUV. When we arrived at Napleton’s Cadillac, Nick Perkins, one of the salesmen greated us, took us through the buying process, and assisted us in the most professional manner, as well as the other sales managers and credit manager. We never felt pressured this buy from them, they were upfront and honest and got us the best possible price on the SUV that we were interested in. Thanks again one and all for a great buying experience. We will recommend this dealership and Nick to our friends.

Nick Perkins was superb with handling my sale. He made a normally scary first experience, to a financial investment that I won’t regret. I look forward to purchasing future vehicles from those sales agent.

Troy really made sure every detail was covered. He reallly paid attention to my needs and made sure he hit 100% of what I wanted

My wife and I had the best experience working with JR and Brian to get our new (2016) Malibu! JR took care of everything and made sure we got what we needed on our schedule. I cannot say enough about how truly blessed we were to have someone that cared for us walking us through this journey! Thank you JR and Brian!!

Bought a 2017 used car from JR. Justine was also helpful. JR was outstanding from start to finish and was very professional. Easy to work with and was working on my behalf.

Casey was wonderful to work with. Not pushy, very informative. Only reason I can't give 5 stars is because they were pushing to get end of the month sales in, and were going to pull out if I didn't sign that night.