Napleton Cadillac Rockford

Troy really made sure every detail was covered. He reallly paid attention to my needs and made sure he hit 100% of what I wanted

My wife and I had the best experience working with JR and Brian to get our new (2016) Malibu! JR took care of everything and made sure we got what we needed on our schedule. I cannot say enough about how truly blessed we were to have someone that cared for us walking us through this journey! Thank you JR and Brian!!

Bought a 2017 used car from JR. Justine was also helpful. JR was outstanding from start to finish and was very professional. Easy to work with and was working on my behalf.

Casey was wonderful to work with. Not pushy, very informative. Only reason I can't give 5 stars is because they were pushing to get end of the month sales in, and were going to pull out if I didn't sign that night.

Thankful for J.R who got me my first car!!!! He sold two cars to my parents at another dealership and did a phenomenal job. When my family found out where he went, we followed him to this dealership because we knew he would take care of us! Thankful for Damien who took the deal and John who finalized everything. High recommend this dealership! I have never met salesman who care more about the people then the selling of the product.

We went on a Saturday morning, I felt relieve that sales people left us alone. I found my SUV I wanted then the saleman Mike took me out for a drive. Everyone was very personable, was very pleasant to my mom offer us refreshments. Everyone we cam in contact with from the Todd /Mike and the receptionist ( sorry forgot her name) were very welcoming and helpful. I found my experience to be the best in all the years I have purchased a vehicle.

Thanks to Bob and Tim for their assistance today. It is helpful when sales people work together to assist a customer. The pleasure was all mine!

My salesman was very informative and knowledgeable about the vehicle I purchased. He showed me and explained every detail about all of the features. I got a great deal on a great car from a great place!!! Thank-you!

Brought my car in for an oil change and everyone was very nice. They where very busy, but I was greeted quickly by a guy and girl who eventually was my advisor. They both where happy and made my service very easy and fast. I found out later during my check out that the original greeter was the service mananger! What a great experience.

Brought my Porsche in for it's first service. I talked to the service manager and told him I had never been there before. He took me around the building and showed me to the Porsche only waiting room with my own tv! What a cool place! He also explained the loaner car program and how I could get a loaner scheduled in the future so I don't have to wait. Great service!