Napleton Cadillac Rockford

Matthew helped me pick out a great new vehicle. Friendly and thorough process. I would recommend to anyone. I love my new Subaru and couldn't be happier.

Our visit to Napleton Autowerks was great. JR Henry was the complete package. He was very respectful, had a great personality, and gave us fantastic customer service. He took the time to go over everything with us. Even though it was after hours by the time we left the dealership, he still took the time to finish showing us all the technology on the vehicle. Our experience with Napleton Autowerks was great. Everyone was very friendly and professional. JR was the icing on the cake. Thank you for a very pleasant experience. The car is beautiful and we love driving It. Sincerely, Jack McCarty and Jusdy Summers

Mike Price and Todd Tifft did an excellent job! My wife told me to add her comment: “They made us feel like family”. These guys did a wonderful job and will continue to be successful! Thank you! Randy and Julie Leek

Just stopped in to look around, Bob came out and we talked. Very low key, no high pressure sales talk. Everyone I dealt with was friendly and helpful. They gave me a great deal on a great car. Couldn't be happier

We found ourselves broken down in the middle of the road in 5 o'clock traffic on Thursday night. The first person I contacted after the towing company was JR Henry. We talked about what we needed and what the budget was. He told us to meet him at 1:30 Saturday afternoon. When we got there, JR had 2 vehicles pulled and a list of options just in case. We ended up purchasing the first vehicle he had picked for us. Pretty impressive to sell a vehicle through phone calls and text messages. JR was professional, knowledgeable, personable, and worked very hard to get us in the perfect ride in a fast and efficient manner. It is 5:00 pm Saturday evening and we are home with an SUV in the driveway!!! JR provided exemplary service for us. He made this the best experience we have ever had purchasing a vehicle. THANK YOU, JR!!! WE LOVE THE ACADIA!!!

Bob Fisher was incredibly helpful in getting us through the process of purchasing our new subaru. We came to napletons just starting our search for a new vehicle and found one we really loved. Everyone was very easy to work with and helped make this process so easy for us. Bob was very thourough and knowledgable and answered any and all questions we had. We are very satisfied with our experiene and will be doing business here in the future.

This is the second time in two years that we've purchased a Subaru from Napleton Subaru. Our sales representative, Matt Vincent, is great to work with and very knowledgeable. We are very pleased with our Outback and our new Ascent.

Great customer service, no pressure, easy to work with, Bob you're the best! Thanks for everything, and we will definitly enjoy the car wash perk too!

I made good choice going to Napleton. to purchase a car. I picked the car I wanted and told Mike what I wanted and he filled me in on everything about the car. He answered all of my questions without rushing, He wasn't pushy or trying to rush a sale, He was honest with answers from all the questions I asked. You need a car go to Napleton .

I would not take my vehicle there to get air in the tires. The worst mechanics and Service advisers. They botched 2 short block replacements, both started knocking around 2k miles. Then to top it off played me like a fool for 2 months saying nothing was wrong.... 1 Year of b.S. Nobody should ever have to go though.