Reviews
Great service and happy with my purchase.
Great service and happy with my purchase. Sales rep was thorough and got me exactly what I wanted.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for feedback! We are glad to hear that you received great service and we were thorough during your purchasing process and that we got the exact vehicle you were looking for. We appreciate your business! Enjoy your new purchase!
I had a great experience at Toyota of Hackensack.
I had a great experience at Toyota of Hackensack. The service was quick and efficient. Everyone was so friendly and very helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We appreciate that came back to us for a second vehicle! We appreciate your business! Enjoy your new RAV4!!
Abby was great.
Abby was great. Professional and most of all did not lie. I’m happy with the buy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that your experience with Abby was both professional and honest! Thank you for allowing us to be your dealer of choice! Enjoy your new purchase!
My 2018 Camry XSE was making a weird sound so I took it
My 2018 Camry XSE was making a weird sound so I took it up to Toyota of Hackensack. I have had my car serviced there many times before with nothing but great experiences in the past. They were able to diagnose the issue very quickly and quoted me a great price. I know it was a great price because I called another local Toyota dealer and asked how much the same service would be and they quoted me a price of $130 more than TOH. They completed the work quickly and I was on my way. They have always been very professional in our dealings and I will continue to take my cars to Toyota of Hackensack for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! First off, thank you for actually taking the time to leave us a review regarding your positive experience here with our service department. We are glad to hear that we were able to diagnose the issue quicky and quoted you a price under what another dealership quoted you. We appreciate your business! Thank you for servicing with us!
I get the card back after the service dirty and bird dump
I get the card back after the service dirty and bird dump on the car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We offer complimentary vehicle washes for service clients. You must request this service from your advisor. As for the bird "bump" the dealership is not responsible for local wildlife.
Angel is very helpful.
Angel is very helpful. He help me look for the car that I needed. I really appreciated.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear Angel was helpful during your purchasing process! We appreciate your business! Enjoy your new purchase!
Waiting time 3 hours 9.
Waiting time 3 hours 9.00 am ti 12.10 pm . Tire rotation, engine belt and battery change.
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate that your service time was longer than expected. If your service was on a Saturday, wait times are longer than usual. Our service center faces more traffic during weekend hours since people are off from work. We apologize for the longer wait times and appreciate your understanding in this matter.
service was good.
service was good. will recommend others. Will recommends other to buy toyota and also to buy parts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We certainly appreciate that you chose us for service! We appreciate your business! Thank you for servicing with us!
The process of buying my truck was made very easy.
The process of buying my truck was made very easy. There was not any crazy fee on the sale of the vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that we made the process of purchasing your truck very easy! We thank you for your business! Enjoy your new purchase!
Angel and Armando are the best to deal with car shopping,
Angel and Armando are the best to deal with car shopping, thank you guys. k
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that both Angel and Armando made your purchasing experience as easy as possible. We appreciate your business! Enjoy your new purchase!