Reviews
Great Leasing Experience
A great dealership. All the staff was attentive and helpful. They were easy to talk to and I was able to get a great deal. Happy to have found a great new dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Best Service Dept at a Dealership
First Kia has the BEST Service Dept in the area, and surpasses any dealership I’ve ever purchased a car from...... and I’ve bought many!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing 1st Kia of Simi Valley's Service Department. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Kia Soul
Cameron the salesman was understanding and made our car buying experience quick and easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Cameron worked hard enough to make your purchase completely painless. Please let us know if there is anything else that we can assist you with. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
First KIA of Simi Valley 5 star sales experience
Eian Yarbrough our sales person made our experience buying a new Kia Soul Automatic a pleasure Highly recommend you come and see Eian and all the friendly First Kia of Simi Valley team members Only suggestion for improvement is when if ever i bring my Kia Soul for repairs to have a loaner Kia available because I live so far away
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Gary! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great experience with Mark Brody
Recently got a Kia Forte from First Kia in Simi Valley. Our salesman, Mark Brody, was super friendly and made our experience very comfortable. He wasn't pushy or aggressive. He was knowledgeable about the cars and gave us the right amount of attention while shopping. Thanks, Mark.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
The best service
Robyn is the best person in Kia service. From the first minute you arrive she is taking care of you and solve everything ASAP.... you are getting VIP service with Robyn and the crew at KIA First
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Robyn is a great asset and we're thankful to have her on our team. We appreciate your business and look forward to seeing you again! Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Dennis E Wargnier
The buying process war a great experience. The sales person was very patient with us as we were trying to make our decision on many vehicles. When we made a decision the sales person (Mark) was very supportive and applauded our choice. This is the third vehicle we purchased from 1st Kia and as usual the entire group was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this great review, Dennis! Mark is truly an exceptional employee and we appreciate him for giving you a great experience. We look forward to working with you again in the future. Take care! Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great and Friendly service!
The experience was very pleasant, friendly, and fast. I was very impressed. From the call to the arrival and the entire process they were so professional and friendly. I would highly recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sara, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! We appreciate your business and look forward to seeing you again in the future! Regards, Johnny Kia, GSM | johnnykia@firstautogroup | 805-306-1005
The people are GREAT
Everyone I interacted with were attentive, great attitude and made me feel comfortable. Jimmy was great, he didn't pressure me to get the other services done. Gabriel explained in great detail what my car's problem was and how to correct it should it happen again. Overall, great customer service and would definitely come to First Kia over the Palmdale or North Hills offices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated, Ana! I am elated to hear that Gabriel and Jimmy were able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at 1st Kia of Simi Valley; we look forward to working with you, your family, and your friends in the future. Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Kia Simi service department
The staff is polite and friendly. Gets the work done well. We are in and out quickly. Always have great service
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience. If you have any further needs, do not hesitate to stop by for a visit. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005