Reviews
Great service
Very friendly, courteous salesman and Sales manager I had the pleasure of meeting the order of the facility. Just to say hello which was very very nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose 1st Kia of Simi Valley. Please feel free to contact us if you have any questions on your new purchase. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Sales agent was great to work with, as well as the finance department. Amenities sufficient. Distance a little too far.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit at our dealership, Mario. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you and we look forward to working with you again in the future. Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service
I was so relieved to find the salesman, Jeremy, and the Sales Manager, Sid, non-aggressive and non-pushy. I felt if I walked away from buying a car the first time, I could always come back and talk to them again, without feeling "pushed" into buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a pleasure to read about your first buying experience working with Jeremy and Sid, Barbara. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Thanks again, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Nice stafr
The guy was very nice. He even drove the car back cause i had another vehicle with me. He took the time to help
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful compliments, Dylan!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Salesperson = Great Experience
I could have purchased the car from another dealership for less money but I appreciated the service Darcel provided and had confidence that all his communication was honest, accurate and transparent. He went out of his way to provide an easy way for me to get all of the details I needed and once I went into the dealership, it was a very easy process. He was very personable, but also respectful and really cared about doing his very best to provide great service, good value and a great product. If not for Darcel, I would have purchased elsewhere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review, Janis. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Darcel assisted you in such a detailed and customized manner. Give us a call if you have any further questions! All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
A good place to buy a vehicle
Great customer service. No neglect during sale. Really good follow ups. Great sales guy colon Was solid all the way through the sale.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Wonderful people
Omar the salesmen was the nicest sales person my husband and I have ever met. He was not pushy. We made a new friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Laura, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Omar was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Barry O.
Jimmy Maguglin was terrific. He kept me informed during the process and tried to save me money anywhere he could. If Kia opened up a dealership by my house I would still drive to Simi because of Jimmy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Barry and thanks for the great feedback! We're very happy that Jimmy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Kia's great service dept.
Robin knows everything about Kia. They are a service department you can trust! Makes buying a Kia a great decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andrew and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Robin is a great asset and we're thankful to have her on our team. We appreciate your business! We look forward to seeing you in the future! Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service
The service department is efficient and very friendly. They are the best ever. I will only buy Kia cars. This is our 6th Kia. We dealt with Robin and we just love her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kristi, we strive to provide the best service possible and are glad Robin was able to ensure you were taken care of. Dont hesitate to reach out to us for anything else. Thank you for choosing 1st Kia of Simi Valley's Service Department. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005