Reviews
The best dealership around!
Everything. The staff and service are the best. Especially that sales consultant Cameron he's very knowledable and really listens to what people want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for taking the time to write this review! Cameron is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great buying experience
Jeremy made the buying experience easy. He did not pressure me in any way and let me take the time I needed to make my decision.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pamela, thank you and congratulations on your purchase! I am so very pleased that Jeremy could make your buying experience easy, and I believe that's how it should be. If you need anything else, please don't hesitate to let us know! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Absolutely no wait time. We were created by a very friendly, and courteous attendant. Service was performed efficiently and professionally and in a very reasonable amount of time too. Our car was also complimentary washed upon completion of service. I also receive great service at 1st Kia of Simi Valley
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Daniel! We're glad to hear that our team was friendly, professional, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Happy New Kia Sorento Owner
Jeremy was our salesman and he bent over backwards to make the deal to get the Kia Sorento that we really wanted. 1st Kia is very friendly and the transaction was fast, just the way it should be done when buying an auto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brinda, thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Kia Sorento purchase incredibly easy and quick. We are glad to hear that Jeremy was such a joy to work with. We look forward to working with you or anyone you might send our way in the future. Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Overall excellent customer service. Jimmy in service was accommodating and friendly which was appreciated. Checkin was quick as was the service process.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shannon, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Good service.
Robin was great and it took less than an hour for the maintenance. We didn't have an appointment, and it took less than an hour for the maintenance.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Maria! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We are glad that Robin was so helpful during your recent visit. We look forward to seeing you again! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
First Kia always offers excellent customer service
Customer service is always excellent. I came in without an appointment and they took my car in and got it done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shirley, it is wonderful to hear that our staff at 1st Kia of Simi Valley was able to provide you with a great experience!We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Until we see you again, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Satisfied Customer
Attention to how we felt, our needs in a vehicle was met, very easy to work with, no pressure to buy the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share with us, Brenda! The goal of the 1st Kia of Simi Valley team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great experience! Outstanding customer service!
I thought D.C., our main contact too his time to make sure he can assist us with any questions we had. Plus since he was a good listener, he was concerned about my aching back so he made sure I didn't walk and moved cars right in front of me. He also bought us iced tea!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cristina, what an enjoyable review to read! It is reassuring to know D.C. provided you with a hassle-free and great shopping experience. 1st Kia of Simi Velley's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in should you have any questions. Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Top Notch Service at First Kia!
Great staff! They go above and beyond and make our visits very pleasant. I love the pull up station, makes dropping off our cars easy and convenient. They are so friendly to us and our dog too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Carolina! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We look forward to your future maintenance visits. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005