Reviews
great service
very thorough and got my car taken care of in a very reasonable time. The service attendant was very nice and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce, We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing 1st Kia of Simi Valley's Service Department. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Buying our new car
Our salesman Mark Brody was very helpful. The whole sales process was smooth and didn't take to long. We would recommend anyone to buy from this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, I'm excited to hear that Mark Brody took care of you and that everything went very smoothly. I appreciate your recommendation and I hope to see you again in the future. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Excellent service
Fast, great customer service, I didn't miss much work I got a ride there n back. My first oil change was free, that's awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that we were able to provide you with an awesome experience! If you need anything else for your vehicle, please let us know. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great place to buy car.
Pleasure to do business at First Kia. will be a life time customer and will send our friends and family to buy car there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback, Mohammad. We greatly appreciate the opportunity to work with you and earn your trust in our business. We look forward to working with you or anyone you might send our way in the future. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Friendly and efficient people. Great check-in process. Service rep. saw that my key was sticking, and fixed that as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alexandra, Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at 1st Kia of Simi Valley! If there is anything else we can do for you, just give us a call! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great customer service
Omar was very nice! The rest of the team communication was not completely in line with one another on certain aspects, but overall a great experience!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review, Susan. I am pleased to hear that Omar was able to provide an overall positive experience. Drive safely! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Sales Rep Jeremy was a pleasure to work with. No high pressure sales tactics and took the time to learn what we were looking for so as not to waste too much time just wandering
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Deborah! We're glad to have Jeremy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
good service.. tv etc
friendly people and willingness to help.kept me updated on the work they were doing and explained extra charge for a repair
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Harold! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great customer service, personable manager
Service manager knew my name & helped me right away. His time estimate was right on. Very polite, awesome service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at our dealership was able to provide you with an awesome experience!We really appreciate this feedback and we will share it with them.Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
knowledgeable Staff
Nice Dealership, in the Simi Area, This is my Second purchase here, because of the Friendly , Knowledgeable Staff, that was very helpful...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase