Reviews
Great Kia dealer
Always nice knowledgeable staff and helpful with questions. All the service staff is great! From the service rep to the shuttle driver. Every time I come get something done for my car I have a great experience. Thanks!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leticia, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Kind regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Thank you to Jimmy, the service advisor he was very professional and helpful getting me in and out for another appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, thank you for the awesome feedback. You're right! Jimmy is an excellent service advisor, and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Be sure to like our page to catch the latest service specials! Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service.
Jimmy took charge the second I arrived. Service did not take longer than expected. Like the review of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Andrew and thank you for this great review! I'm excited to hear that Jimmy took care of you! He is a great asset, and we appreciate all he does. Thank you again, and be sure to like our page to catch all the latest specials! Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Car lease purchase
Jeremy salesperson was extremely helpful. Excellent service and manager Bob was very keen to win my custom. An incredibly satisfying purchase experience. Very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owain, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. I will pass the kind words along to Jeremy and Bob, and hope to see you again when it's time to service your new car. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service
Friendly Service, Good quality of work on the car. They made me feel welcomed and told me what was wrong with my car and fixed it in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lee, thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I'm very happy that they were there to take care of you! We look forward to working with you again in the future! Warm regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Always the best service
Service was done on time. The work was just as needed. Robin is the best! I always depend on First Kia for my car service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback, Ray. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Robin and the rest of the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Clean facility
Jimmy always the best never late hones like usual I would recommend first kia for everyone in Simi Valley and the outside Areias
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Omar, thank you so much for the excellent review! Jimmy is definitely a key component of our team, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Warm regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great experience
I had reminders of my upcoming appointment via phone and email. They provided snacks and a car wash along with my oil change. Jimmy was great and the other workers were also friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tori, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and we do appreciate your business. I will pass the kind words along to Jimmy. Warm regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service Department
It's aways a good experience at First Kia service. The people are helpful and courteous and the pricing is very fair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this wonderful review of our service department, Susan! I appreciate it. All of us look forward to seeing you for your next service appointment! Warm regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Good service and employees very nice. Car ready when promised. Every one is so pleasant and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denise, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Warm regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005