Skip to main content

1st Kia of Simi Valley

(1,113 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday 9:30am–7:00pm Closed
(805) 842-0130 (805) 842-0130

Reviews

(1,113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 1st Kia of Simi Valley from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service

The salesman was very descriptive about the differences on the cars and knew what he was talking about. He was very kind and had a great attitude

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cristina, thanks for the great review! Please come visit us if you need anything else, be it service or sales. All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Great service

Everyone is very kind and professional now I have to add more words for survey to go through really? Come on see this is why people don't do surveys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robin! Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Good service, clean facilities

Easy appointment, good service. And now I work to get the total of 20 words herein. Why do I need to put in at least 20 words?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the kind words, Jefferson. We look forward to seeing you again in the future! All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Perfect visit

I was like to see Robin or Jimmy they're great and the service department very unique for the customer service they give us yesterday Jimmy was who met me in the bay he's always polite and attentive. Thank you for having customer service as the most important part of our customer experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jackie! It is great to hear about your recent service experience. I will certainly pass on your feedback to Robin and Jimmy as they will be happy to hear it! We look forward to working with you again in the future! All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Best repair experience ever!

Jimmy was wonderful to work with. Our car was in the shop for a month due to the extensive amount of work it needed and it was under warranty. Jimmy was great about coordinating with the parts company and the warranty company. He always kept us informed and went out of his way to make sure we were taken care of. Jimmy and his staff really made a stressful experience much more manageable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to write such great feedback, Jason. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jimmy and the rest of the staff were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Great Service

Employees are courteous,frindley and helpful. Always concerned about getting the job done within a timely manner and are willing to transport you to your destination in lieu of you waiting at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Julie and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Great Service Great people nice over all.

The good people working at first Kia. Have taken my wife's kia for service there of and on for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Juan! Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Love 1st Kia!!

Everyone is super friendly, helpful and efficient...Jimmy was great and took excellent care of me, my car and went the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Joanne, and thank you for this great review! We're excited to hear that Jimmy took care of you! He is a great asset and we appreciate all he does. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Great service

Everyone was very attentive - they came to to let me know what repairs I needed and what could wait. I really appreciate their honesty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ofelia, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing 1st Kia of Simi Valley for your vehicle needs. All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

Great Dealership at 1st, Kia .

Everyone was very friendly and helpful. Omar Abuzaid was easy going, not pushy and very knowledgeable of the Kia I purchased. Every one was great in helping with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for this lovely review, Joan! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Omar and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. All the best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005