Reviews
Excellent service
Jimmy was polite and professional. The mechanics did a thorough job, and the price for general maintenance was very reasonable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, Linda! I am happy to hear that everything went well for you. I will pass your feedback along to Jimmy and our staff. Take care until we see you next time. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great customer service, very consideratel.
Service personnel kept me informed about all steps that were being taken to make the repair. When I picked up the car everything I had asked for, written comments and parts, had been done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful feedback, Martin! It is gratifying to hear that you were kept informed on the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Robin is always friendly and gets me in an out as fast as possible as she knows I sit and wait for my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience at our service center, Kim. Robin is truly an exceptional employee and we appreciate her for always providing you with the excellent customer service we strive to deliver to each of our guests. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
good experience
able to get appointment same day this time but it would be nice if they had hybrid trchnician on staff all the time
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We truly enjoyed reading your comments and would like to thank you for your kind words, Naomi. We value suggestions from our guests as this allows us to maintain and improve the service we provide to meet the most demanding needs of our distinguished guests. Feel free to call or stop by if there is anything else we can do for you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Come for a car, leave with family!
Johnny, Omar, and Cory made me feel so comfortable, gave me their undivided attention, and really helped me find the car I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience with us, Layla! We work incredibly hard to exemplify our commitment to customer care and I'm glad to hear that Johnny, Omar and Cory were able to help you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Jeremy was great
Jeremy was nice and knew the cars well. The test drive was good and I felt no pressure to make the purchase,
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your purchase, Mark! Thank you for taking the time to write about your experience. It's great to know Jeremy was able to provide you with the pressure-free and knowledgeable service 1st Kia of Simi Valley is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Friendly and professional i cannot complain. My family will continue to use your facilities even though Galpin opened closer to my house.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rick, thank you for the wonderful feedback! We are happy to hear of your positive experience at 1st Kia of Simi Valley, and we are grateful that you have chosen us for your automotive needs. We look forward to serving you again in the future! Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service. Highly Recommend
Very helpful, no pushy salesman, easy transaction. Took less than 2 hours to complete the purchase of my new car. Im very happy with the experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the glowing review, Chandra! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are so glad we were able to help with your purchase. Don't hesitate to reach out if you have other automotive needs. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
It was a nice and friendly visiting . I would recommend first Kia for service. Also very informative on parts for our Kia. Great job overall.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose, thank you for the awesome feedback and recommendation! We are pleased to know that our staff was able to provide an overall positive experience. Feel free to visit us if you have any further needs. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
The staff was friendly and accommodating. The sales team was friendly and not pushy. I would go back for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Gregory! We are happy that you were pleased with your experience with us. We appreciate your feedback and we look forward to your continued business. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005