Reviews
Jeremy Cosby, by far, provided the best sales experience
Jeremy Cosby, by far, provided the best sales experience I have ever had. He truly listened to what we wanted, gave us tons of information so we could make our decision, and never pressured us to make a choice before WE were ready. He even set us up with a business we needed for aftermarket equipment. I couldn't be more pleased with the experience. Lithia, you've got a good one on your team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeremy made our buying experience pleasant - I can be
Jeremy made our buying experience pleasant - I can be very picky and he didn’t show any signs of frustration! We were in to buy a truck to pull our new fifth wheel and he was able to find us the perfect fit and answer all our questions!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear our team was able to assist with your truck purchase at Lithia Chrysler Jeep Dodge of Great Falls. Their commitment is to ensure a smooth buying process and answer any concerns you may have. It's great knowing we could meet those expectations for you.
They provide great service and are very friendly.
They provide great service and are very friendly. I have taken my car there for oil changes 3 times and am never disappointed. I plan on scheduling more service needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Lithia Chrysler Jeep Dodge of Great Falls, we appreciate you choosing us for your car’s oil change needs. Good to hear that our service meets your expectations each time. Your satisfaction is paramount to us.
Thank you Gaylene for your great service helping us.
Thank you Gaylene for your great service helping us. You take great care of our vehicles and us. You are the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We value your kind words about our team at Lithia Chrysler Jeep Dodge of Great Falls. We appreciate the trust you place in us to take care of your vehicles. Here's to continued excellent service!
Exellent costumer Service!
Exellent costumer Service! From sales department to service department. Big shout-out to Devin and Shawn.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback about the service at Lithia Chrysler Jeep Dodge of Great Falls. We're glad our team, including those in sales and service, met your expectations.
Quick in and out for an oil change.
Quick in and out for an oil change. Nice friendly service and accurate appointment and wait time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you using Lithia Chrysler Jeep Dodge of Great Falls for your oil change needs. Our team is dedicated to providing timely, accurate service. Thank you for the five-star review!
I had a 9:00 am appointment which I had made several
I had a 9:00 am appointment which I had made several weeks before, had the vehicle to the shop at 8:30 am. I am from out of town and had several things to do while my vehicle was supposed to be getting worked on (oil change and to check out why it sometimes smells hot). Received a text that if I needed anything to text back to the text message that was sent to me. I texted...no response, called, said that it wasn't done yet. At 2:10 pm got a courtesy ride back to the dealership to see that my vehicle had not even been moved yet. Left without getting any work/oil changed done. This costed me a day of work, gas and 2 hours of drive time one way. Thanks Lithia, for wasting my time!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello CJ, Customer satisfaction is important to us here at Lithia Chrysler Jeep Dodge of Great Falls and I would appreciate the chance to speak with you about the level of customer care you received during your recent visit to our Service Department for an oil change and to diagnose the smell you are experiencing with your vehicle. Please send me your preferred contact information at your convenience so we can discuss this further. Thank you, Brian Belderrain General Manager Bbelderrain@lithia.com
Thank you for your great knowledge and care every single
Thank you for your great knowledge and care every single time we need anything from a service & oil change to question about our vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback about Lithia Chrysler Jeep Dodge of Great Falls. Our team's focus is to keep your vehicle running efficiently with regular services and answering any queries you may have. Thanks for choosing us!
The best service and sales.
The best service and sales. Thank you Lithia Dodge in Great Falls, Mt service is Awesome. They are truly the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased at Lithia Chrysler Jeep Dodge of Great Falls to know you found our service and sales satisfying. We strive to be the best for customers like you, thanks for supporting us!
Amazing service department!
Amazing service department!! Amazing parts and sales department! I will continue to go to them!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your high praise of Lithia Chrysler Jeep Dodge of Great Falls' service, parts, and sales departments. Your continued patronage is valued.