Reviews
We had two vehicles serviced yesterday at Lithia motors
We had two vehicles serviced yesterday at Lithia motors in great falls. Our experience was exceptional. We had a Ford Flex serviced that we had purchased elsewhere and they were able to work us into a busy schedule and do the requested service without any issues. We also had or Charger Redeye that needed some corrective issues resolved. The service Writers, Techs and everyone we dealt with were personable, professional and caring people. We have had very positive experiences with all of their team and highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the positive feedback about your Ford Flex and Charger Redeye service with us. It gladdens us that you found our team at Lithia Chrysler Jeep Dodge of Great Falls professional and caring. Your recommendation means a lot to our dealership.
Kathy made our vehicle buying experience flow so
Kathy made our vehicle buying experience flow so smoothly. She made sure me and my family was well taken care of and pleased before we left the lot. We love our new truck. Thank you for the amazing service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad that Kathy at Lithia Chrysler Jeep Dodge of Great Falls provided good customer care and helped you enjoy your vehicle buying experience. We also appreciate knowing you're satisfied with your new truck. Thank you for sharing this positive feedback about our service, it's valuable to us.
Jamichael helped us trade in for an upgrade.
Jamichael helped us trade in for an upgrade. He was very helpful with all the steps it takes for trading. We were in a tough spot- but he found a plan that works well for us. And it’s quite a nice car. Detailing department does great work there. Thanks guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're grateful for your positive feedback. Your experience with our trade-in process and detailing department at Lithia Chrysler Jeep Dodge of Great Falls reflects the high standards we aim to uphold. Thank you for trusting us and enjoy your new car!
Krystal made our SUV shopping experience enjoyable… she
Krystal made our SUV shopping experience enjoyable… she is knowledgeable and fun to be with. Automobile shopping is one of my least favorite things to do but with Krystal it was positive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for a great SUV purchasing experience.
Krystal answered all my questions concerning the vehicle.
Krystal answered all my questions concerning the vehicle. She followed up with all the additional questions and concerns. She reached out to me to offer her help in finding a different vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback. It's great to learn that you are satisfied with how Krystal continued assistance on the vehicle concerns at Lithia Chrysler Jeep Dodge of Great Falls. We're here should help be needed in the future too.
Had an appt for an oil change and flat repair (slow
Had an appt for an oil change and flat repair (slow leak). The whole crew was very kind and professional. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about Lithia Chrysler Jeep Dodge of Great Falls' oil change and flat repair services. It's always encouraging to hear that our crew is kind and professional. We appreciate your high recommendation.
Thank you to service for taking such good care of us.
Thank you to service for taking such good care of us. We REALLY appreciate Devon for the personal service he always gives us. Service advisors are always friendly when we come in. Thank you, Kimmie Rock
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We value your kind words about our service advisors and personal assistance at Lithia Chrysler Jeep Dodge of Great Falls. Appreciating Devon as you do is great to hear. Thank you for your trust.
Salesman Jeremy was extremely helpful thru our entire
Salesman Jeremy was extremely helpful thru our entire purchase experience. He listened to all my questions and carefully answered thoroughly. He has gone above and beyond to research options for our new vehicle. The finance department was just as thorough and helpful thru the whole purchase process. The delivery men were pleasant, friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our staff and the purchase process at Lithia Chrysler Jeep Dodge of Great Falls. We're glad to hear that Jeremy's service, as well as the expertise of our finance department and professionalism from our delivery team met your expectations. Thanks for choosing us for your vehicular needs.
Was good to deal with tryed to very hard sell me things I
Was good to deal with tryed to very hard sell me things I said over and over no! Said I'm fixing to walk out still the hard sell pitch. I paid cash and still push me to buy all the extra warranty with extra cost. Other than that i guess it is ok place to buy
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about Lithia Chrysler Jeep Dodge of Great Falls. Your experience is significant to us, and we'll make sure your remark regarding the extra warranty offer is acknowledged. Happy driving!
Great customer service!
Great customer service! Whenever I come in for a scheduled service or repair the team works diligently to ensure my Jeep is road ready. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback about our diligent customer service team and their work on your Jeep. Feel free to visit Lithia Chrysler Jeep Dodge of Great Falls for any future needs.