Reviews
The service desk is very helpful and one wonderful people
The service desk is very helpful and one wonderful people also the tech that work on my car do amazing job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive feedback and recognition of the helpful service desk at Lithia Chrysler Jeep Dodge of Great Falls. Also, we're glad to hear that our techs provided a standout experience. Thank you for choosing us!
I just had my car serviced at this dealership, and had
I just had my car serviced at this dealership, and had excellent service. They were fast and very thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to know that our team at Lithia Chrysler Jeep Dodge of Great Falls could provide fast and thorough service for your car. Your satisfaction matters to us, thank you.
Excellent customer service, above and beyond.
Excellent customer service, above and beyond. See you next time. Thank you for the car wash,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We value your feedback at Lithia Chrysler Jeep Dodge of Great Falls. Pleased to learn our customer service and car wash met your expectations. Your satisfaction matters to us.
I wouldn't recommend this dealership to anyone.
I wouldn't recommend this dealership to anyone. We had sales agreement that things would be fixed on this vehicle which they've had for almost 2 weeks. It's been a tooth and nail fight to try and get them to hold up their end of the agreement. I've been told 3 different eta's on the part and now I'm being told the 11th of March. No sales manager, service manager, or general manager will even give me the common curtousey of a returned phone call. At this point I'd just assume get my money back and buy from somewhere else.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Please know your feedback is important to us here at Lithia Chrysler Jeep Dodge of Great Falls. I would appreciate the opportunity to discuss your experience with our Service Team regarding the wait time for the parts ordered for your vehicle repair. as well as the level of communication you have received. Could you reach out to me at your earliest convenience? Thank you, Brian Belderrain General Manager Bbelderrain@lithia.com
I would recommend this dealership to absolutely
I would recommend this dealership to absolutely everybody. Austin was the most helpful salesman, worked with me one exactly what I needed, answered any and all of my questions, and was able to sell me my dream vehicle. I have nothing but amazing things to say about this dealership, how easy it was to get approved and in a vehicle, and how fantastic my salesman was.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about Lithia Chrysler Jeep Dodge of Great Falls and the great assistance provided by our team. We're pleased to know that achieving your dream vehicle was an easy process. Thank you for recommending us!
Absolute always best customer experience!
Absolute always best customer experience! The mechanics in the shop and the service advisors are 100% top-notch. They know their customers, they have mechanical knowledge up at the service desk, they’re always on top of things, and I want everybody to know that the main reason I keep buying these vehicles is because of this service department!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your faith in our service department at Lithia Chrysler Jeep Dodge of Great Falls. It's heartwarming to hear how highly you regard our mechanics and service advisors. Customers like you inspire us to keep striving for excellence.
The service is so different from other dealerships.
The service is so different from other dealerships. They call you back, they keep you updated as to the status of the repair, AND offer a courtesy pick up and delivery!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about Lithia Chrysler Jeep Dodge of Great Falls. It's great to hear that our call backs, updates on repairs, and courtesy pickup/delivery service proved helpful. Thanks for sharing!
Devan and his service department team took excellent care
Devan and his service department team took excellent care of me! I can be a tough customer, but they did a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your acknowledgement of the hard work that Devan and his team in the service department at Lithia Chrysler Jeep Dodge of Great Falls put in to ensure customer satisfaction. We'll continue to maintain our standards. Keeping you happy is important to us.
Just leased another Jeep Compass.
Just leased another Jeep Compass. Lithia in Great Falls has been great and met our needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your continued business at Lithia Chrysler Jeep Dodge of Great Falls. Glad to hear you are enjoying the Jeep Compass. Thank you for sharing your experience.
We had two vehicles serviced at Lithia on the same day.
We had two vehicles serviced at Lithia on the same day. One a standard oil change and service on a vehicle we had purchased elsewhere used. Our other vehicle was a Charger SRT Redeye that needed a warranty issue and service. The service department was a joy to work with. From Devin, to the service Writers, and the Technicians everyone was professional, courteous and very helpful. We have purchased numerous new and used vehicles from Lithia in Great Falls and the service department is a very big part of the reason we keep coming back. Everyone down there deserves a 10 but can only give 5 stars. Thanks for the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your kind words about the service department at Lithia Chrysler Jeep Dodge of Great Falls. It's a pleasure working on both standard and specialty vehicles such as the Charger SRT Redeye. We're very grateful for your repeated business over the years, thanks for trusting us.