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Tom Bush Regency Mazda V.W.

(731 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chris was a great help in finding out what was wrong with

Chris was a great help in finding out what was wrong with my Jetta and giving an appropriate price to fix it after being given a more expensive quote somewhere else. Todd was great in helping me find my new vehicle and getting a payment plan that fit me. Everyone here is super friendly and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tony, we're delighted to hear that Chris and Todd provided you with excellent service at Tom Bush Volkswagen. Thanks for sharing your positive experience!

Chris is the best, he is professional and respectful.

Chris is the best, he is professional and respectful. Second time went to this dealership service and it’s 5 stars no doubts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ziyad, thank you for the fantastic feedback! We're delighted to hear that Chris and our Tom Bush Volkswagen team provided such a great experience. We look forward to your next visit!

We have been using Tom Bush since we moved to this area

We have been using Tom Bush since we moved to this area 16 years ago. We have always been pleased with our car purchases and having them serviced. Everyone has always been very helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Catherine, we're delighted to hear that you've had such a positive experience with Tom Bush Volkswagen over the years. Thank you for your continued trust and support!

I can count on Tom Bush to always provide excellent

I can count on Tom Bush to always provide excellent service. I thought my service provider, Allen, was very attentive and helpful. They can count on my continued patronage. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Griffin, we're delighted to hear that Allen and the Tom Bush Volkswagen team provided you with excellent service. We truly appreciate your continued support!

Service department always meets expectations and provides

Service department always meets expectations and provides quality service. Check-in, progress, and check-out processes are streamlined and user-friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that our service department at Tom Bush Volkswagen consistently meets your expectations. Thank you for highlighting the streamlined process and quality of service!

Tom Bush had handled my simple upkeep to major repairs,

Tom Bush had handled my simple upkeep to major repairs, they are transparent and super responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jacob, it was our pleasure to assist you. Thank you from all of us here at Tom Bush Volkswagen!

Allen in service was great to work with.

Allen in service was great to work with. He kept us up to date with the progress of our service and was super friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Allen provided you with excellent service at Tom Bush Volkswagen. Keeping our customers informed and comfortable is a top priority for us. Thanks for sharing your experience!

Outstanding customer service by the staff and especially

Outstanding customer service by the staff and especially Mr Allen. They have taken good care of my 2022 Taos. I must also recognize Mr Gee who sold me my car. He was awesome, very knowledgeable and customer oreinted. Both Mr Allen and Mr Gee are definitely an asset to Tom Busch. Thanks for asking my feedback!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Priscilla, thank you for the wonderful feedback! We're delighted to hear that Mr. Allen and Mr. Gee provided outstanding service at Tom Bush Volkswagen. We appreciate your kind words and look forward to serving you again in the future!

Victor was very knowledgeable and extremely personable.

Victor was very knowledgeable and extremely personable. I love the car that we have purchased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donna, we are happy to hear that you had a positive experience with Victor! Thank you for choosing Tom Bush Volkswagen.

I worked with Atilla from Tom Busch Auto.

I worked with Atilla from Tom Busch Auto. I had a great experience from the initial phone call to closing the deal. He was very responsive. Attentive and efficient! The sales manager was also excellent. Made for a great car buying experience. I would recommend them to any and everyone. I will most certainly purchase my next car at Tom Busch Auto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Johnnie, we're delighted to hear that Atilla and our team at Tom Bush Volkswagen provided you with such a positive car-buying experience. Thanks for the recommendation!