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Bob Ruth Ford

(1,950 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 3:00pm
Service hours: 7:30am to 12:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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A Pleasure from Start to Finish...

The entire experience was pleasant from start to finish. There was an alignment issue with my new Explorer and it was resolved quickly and correctly with very little inconvenience to me. All my questions after the initial delivery, and I had many, were answered very quickly when I contacted my salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Thomas, Thank you for sharing your comments with our cars.com review readers. We're glad we could be of assistance during your vehicle search and that we resolved the alignment issue for you. Enjoy your new Explorer. Sincerely, Bob Ruth Ford

Great Salesperson and great service.

My salesman was very helpful and he knew exactly what I wanted in a vehichle and made my buying a new vehichle very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Connie, Thank you for sharing your feedback with our cars.com review readers. We hope you enjoy your new ride for many years to come. Sincerely, Bob Ruth Ford

Excellent Service at Bob Ruth Ford

I purchased my 2012 Ford Focus in January of 2015 and have been so happy with it. Damian was my sales associate and he was most accommodating and I had my car ready to go within just a few days. He was so helpful with the financing that allowed my payments to be within my budget. I have had the car serviced several times for routine maintenance and State Inspection and just had it there yesterday to have a problem solved with the front passenger side window. Everyone in the Service Department was courteous and helpful. The young lady at the check-out desk was a delight to talk with. I needed a shuttle ride to work and back and Jim was my driver. He was such a nice man and we talked like we knew each other for years. He picked me up at my office after work at the time he was told to be there and not a minute late! Thanks Jim! I would recommend Bob Ruth Ford to anyone who is looking to buy a new or used car because the dealership and it's staff are GREAT! Thanks so much! Gail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Gail, Thank you for sharing your feedback with our cars.com review readers. We're glad Jim was able to get you to and from your office in a timely manner. Sincerely, Bob Ruth Ford

Good service

I had a quick, friendly, good service, At check out, the staff took the time to check on my reward points and show me my balance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thanks Jeff!

I bought a used Chevy Traverse on 3/20. Jeff was great and I appreciated how easy it was to get the car. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mr. Miller, Thank you for sharing your feedback with our cars.com review readers. We hope you enjoy your Chevy Traverse for many years to come. Sincerely, Bob Ruth Ford

The service was perfect,very impressed

I researched online about a 2016 focus hatchback and made an inquiry via email, and within 24 hours I was given a response and was answered on some questions I had about the vehicle. A few phone calls later I was at the dealership talking Jason Koons and Dave Galaspy both associates were very friendly and helped me get thru the vehicle purchase fast and affordable. I will bring my business back to Bob Ruth Ford and have no problem sending someone there way. Thanks again to the workers at Bob Ruth Ford in helping me purchase the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Juan, Thank you for sharing your feedback with our cars.com review readers. We're glad we could be of assistance. Our Internet Department is great to work with and Jason does a great job with our internet customers. We hope you enjoy you new Ford Focus Hatchback! Sincerely, Bob Ruth Ford

Bob Ruth Ford--Excellent Service ALL Around

I purchased a 2015 Ford Edge and I am extremely happy with my decision. Everyone was very nice, friendly and personable. David Staats saw the whole process through and made sure I was "ok" throughout the transaction and transfer of my belongings from my old vehicle. The finance staff was also amazing and took the time to find the best options for me. I recommend Bob Ruth Ford to anyone in the market for a quality vehicle for a fair price and without sales pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Wendy, Thank you for sharing your feedback with our cars.com review readers. We're glad you gave us the opportunity to earn your business. We hope you enjoy your Ford Edge for many years to come. Sincerely, Bob Ruth Ford

Great professional staff

This is the second time we have bought a vehicle from Bob Ruth Ford. Both times are salesman was Jeff Turner and not only professional but, courteous and did what he could to make sure we got our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Robert, Thank you for sharing your feedback with our cars.com review readers. We hope you enjoy your truck for many years to come. Sincerely, Bob Ruth Ford

The Best Salesman Ever - Ron Rosen

Purchased an automobile as recent as yesterday, 3/21/2016 at Bob Ruth Ford. Ron Rosen is one of the best salesmen I have ever dealt with. He is honest and very knowledgeable. I would refer anyone in search of purchasing an automobile to call Ron Rosen at Bob Ruth Ford. The purchasing process went smoothly without a hitch. Thank you Bob Ruth Ford, and THANK YOU especially to Ron Rosen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ms. Turk, Thank you for sharing your feedback with our cars.com review readers. We try and make the sales process as easy as possible for our customers. Happy to hear you enjoyed your time with Ron. Enjoy your ride! Sincerely, Bob Ruth Ford

Another Great Experience!

I have purchased both my last two vehicles with George Myers. He has never been anything but professional and courteous with me. As a single woman I need someone I can trust and George is that salesperson for me. I would recommend him to anyone looking to purchase a new or used car. Thanks George for another great purchasing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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