Reviews
Bob Ruth Ford--Excellent Service ALL Around
I purchased a 2015 Ford Edge and I am extremely happy with my decision. Everyone was very nice, friendly and personable. David Staats saw the whole process through and made sure I was "ok" throughout the transaction and transfer of my belongings from my old vehicle. The finance staff was also amazing and took the time to find the best options for me. I recommend Bob Ruth Ford to anyone in the market for a quality vehicle for a fair price and without sales pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Wendy, Thank you for sharing your feedback with our cars.com review readers. We're glad you gave us the opportunity to earn your business. We hope you enjoy your Ford Edge for many years to come. Sincerely, Bob Ruth Ford
Great professional staff
This is the second time we have bought a vehicle from Bob Ruth Ford. Both times are salesman was Jeff Turner and not only professional but, courteous and did what he could to make sure we got our vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Robert, Thank you for sharing your feedback with our cars.com review readers. We hope you enjoy your truck for many years to come. Sincerely, Bob Ruth Ford
The Best Salesman Ever - Ron Rosen
Purchased an automobile as recent as yesterday, 3/21/2016 at Bob Ruth Ford. Ron Rosen is one of the best salesmen I have ever dealt with. He is honest and very knowledgeable. I would refer anyone in search of purchasing an automobile to call Ron Rosen at Bob Ruth Ford. The purchasing process went smoothly without a hitch. Thank you Bob Ruth Ford, and THANK YOU especially to Ron Rosen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ms. Turk, Thank you for sharing your feedback with our cars.com review readers. We try and make the sales process as easy as possible for our customers. Happy to hear you enjoyed your time with Ron. Enjoy your ride! Sincerely, Bob Ruth Ford
Another Great Experience!
I have purchased both my last two vehicles with George Myers. He has never been anything but professional and courteous with me. As a single woman I need someone I can trust and George is that salesperson for me. I would recommend him to anyone looking to purchase a new or used car. Thanks George for another great purchasing experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Computer Analyst
Excellent work done to correct problem and deal with Ford on warranty stuff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Anthony, Thank you for sharing your feedback with our cars.com review readers. Sorry to hear that there was an issue with your vehicle but glad our service department was able to correct the issue and that you're happy with the way things were dealt with. Sincerely, Your Friends at Bob Ruth Ford
Bob Ruth Ford rocks
Had a salesman by the name of Cory. I couldn't thank him for his professionalism working with my wife and I. 3rd car at this dealership friendly and helpful. Will shop no where else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Joseph, Thank you for sharing your feedback with our cars.com review readers. We're glad we could be of assistance to you and your wife! Sincerely, Your Friends at Bob Ruth Ford
Great service,
Had a great experience. The service advisors were great. The recall inspection was done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Nathan, Thank you for sharing your feedback with our cars.com review readers. We're glad everything went smoothly with your recall inspection. Sincerely, Your Friends at Bob Ruth Ford
Satisfaction every time
So far, I drive out of the dealership every time feelin satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rodney, Thank you for sharing your feedback with our cars.com review readers. We look forward to seeing you again during your next visit to the dealership. Sincerely, Your Friends at Bob Ruth Ford
Great service
Your tech, Justin was very courteous and helpful. I will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Allen, Thank you for sharing your feedback with our cars.com review readers. Glad Justin was able to take good care of you and your vehicle. Sincerely, Your Friends at Bob Ruth Ford
Warranty Work
Owning several Ford vehicles and living very close to Bob Ruth, I would like to use them more often. I had not tried Bob Ruth in years as previous experiences were poor to fair. I recently used Bob Ruth to perform some warranty work on my Focus. I dealt with Donna in the service department. Donna was courteous, responsive, and helpful. The work was completed to high standards. I will use Bob Ruth the next time I need service on one of my Ford vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello John, Thank you for sharing your feedback with our cars.com review readers. We're glad you gave us the opportunity to earn your business once again. We look forward to seeing you in the future. Sincerely, Bob Ruth Ford