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AutoNation Cadillac West Palm Beach

(964 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

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Called in the morning Inquiring for a XT5, and by

Called in the morning Inquiring for a XT5, and by evening my new SUV was ready for me to picked up! Excellent customer service. Financing process was less than an hour. My seles person Steve explained all the features of my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Very Happy with Autonation

If you are looking for a Cadillac this is where to go. The have a huge inventory, plus another 28 locations! All the reps are super nice. I will definitely Recommend this dealership! Steve is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

2 vehicles needed service all taken care of in proper

2 vehicles needed service all taken care of in proper order brad service tech very helpful

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Top Notch dealership.

Top Notch dealership. They have serviced my car twice and they have taken very good care of my car an me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Excellent Service and Assistance

Great team. Great experience. Abi and Hoss were fantastic. Love my car. Happy with my finance plan. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Auto nation rip offs

I was told my 2006 Lexus was worth 4300.00 when we brought our car to auto nation they said it was worth 3300.00 ,what xxxx bags ,they are a scam I sold it on Craigslist for 4500.00 ,in 3 days ,beware of people who try to take advantage of customers

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're sorry to hear about this experience and will share your feedback with our team for internal review.

Everything was ok.

Everything was ok. Especially they helped a lot for all issues. Thanks to all autonation cadillac west palm beach

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Do not purchase a car from autonation Cadillac palm beach

Do not purchase a car from autonation Cadillac palm beach florida. They will promise you the world before you sign the documents and then drop you ammediatley after you leave the dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at AutoNation Cadillac West Palm Beach. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

Absolutely terrible customer service sold me car rany

Absolutely terrible customer service sold me car rany credit then sold car out from 7nde4 me leaving me hanging tr8ed selling me a more expensive dublicate car in worse condition that was there solution for selling orig8nal car stay far away poor management mind you i was approved 750 credit score and full ask price. Save yourself the hassle and just buy elsewhere

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (561) 291-6025. We'd appreciate the chance to make your experience a positive one.

Owner

Hay had Good Expirience and very excelente Service, Nice people , Very Nice Costumer Service and excelente Atencion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Alexander, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!