BMW of Montgomery

The vehicle I purchased was shipped from another dealership. I don’t know if the salesman didn’t know the process or if the ball was dropped somewhere but when I checked with the salesman after a week, I was told the vehicle still hadn’t shipped. Seemed very unprofessional.

I have a very good experience in buying my car .Very helpful staff .great car

Bought a 2021 BMW X3 and paid an extra $500 for the certified Preowned warranty. It took us taking the car in 3 times to have the breaks fixed. now the car makes a whistling noise that sounds like pressure releasing from somewhere in the engine area. I couldn't get anyone to answer the phone so we took the car in along with a video clip of the noise. The dealership stated that they would notify me when they are able to look at the car with a loaner since a loaner wasn't available. After 3 months of no notification, we decided to notify corporate who was no help. We have no waited over 4 months and have yet to get a response. Lesson learned is that they will make many promises when you purchase the vehicle but don't expect them to uphold any of those promises. Expensive lesson learned. They do not even deserve the 1 star

Very poor repaired to car and pay large amount for different parts of repairs and they did repair one thing and charge me large amount for labor and cheap parts for top dealer in the world and founder of one who make my car and they charge me for parts which was not put on and they large amount and I very 😡; my car broke down the next day ; wanted started

The customer service, professionalism, and kindness shown at this dealership exceeded my expectations. Buying my 540i was a very enjoyable experience from start to finish.

Bought this used car out of state. It had everything we needed. I asked the Madison if the car had any damage, or anything of concern like scuffed rims. At first she said no. But she then forgot some damage on the passenger side rocker panel. But when we received the car, the front windshield had a chunk taken out, all four rims had some scuffs, trunk lid had a nice chip in it, rear bumper was deformed and had scuffs all the way down to the black plastic (car is white), tray for the cupholder wouldn't close, and the front passenger seat's button was missing its cover. I immediately sent her all pics of what the car really looked like. She handed me over to Danny in finance I was told. We worked out a deal that I was happy with, but Danny and BMW of Montgomery didn't fully deliver. I have emails that he said everything in our agreement was sent, included a new button for the seat and wheel dip to cover the scuffs of all four wheels. They never arrived. Howard lied to me and others need to know how they do business.

Sales lady worked with us to secure a deal that was satisfactory for all. She then worked diligently with the business manager to expedite the closing.

Great customer service. BMW of Montgomery rendered great assistance with finding the BMW that I was looking for in my car search. They assisted and answered all my question from the start to the actual purchase of my new vehicle.

My overall experience with BMW of Montgomery was good. They assisted me from my search of a BMW through their inventory to the purchase of a BMW at their dealership. They assisted and answered all my questions.

Amazing experience amazing vehicles. I am very fortunate to have been able to work with this dealership for my latest BMW. Happy to be back in a M3 once again after many year of owning the E92 M3. Cant wait to receive the car !