Reviews
Write a reviewMy experience with the service department has been great...
My experience with the service department has been great (Bryan is super, and the dealership's courtesy driver is an asset to the dealership), but my recent experience with the parts department was a bit disappointing. I ordered a windshield only to be told three weeks later that the part was on backorder from Germany. Luckily, someone had ordered, and then cancelled the order, for a windshield, and I was able to have my wind shield replaced. I feel that someone should have told me about the back order instead of telling me, on two separate occasions, that the part is expected "this Friday." Other than the above bump-in-the -road, I am very satisfied with the dealership.
I appreciate the top notch service I received at BMW of...
I appreciate the top notch service I received at BMW of Montgomery! Madison and the gang went above and beyond to help me find the perfect vehicle. I could not be more pleased.
BMW Montgomery, AL Service Department
Wonderful experience, great customer service. Marcus Flournoy listened to my needs and ensured my daughters vehicle was ready to hit the road. He took care of everything
Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Montgomery. We look forward to your next visit! Take care!
BMW 3 Purchase
The customer service was outstanding. Eileen and Daniel worked with me since I was doing the purchase online from another state. They kept me inform from the beginning and to end of the transaction.
Charlene Davis, we're happy you found our staff to be so supportive during your experience here at BMW of Montgomery. We look forward to your next visit! Take care!
Easy, Easy car buying. Very laid back and simple. Was in...
Easy, Easy car buying. Very laid back and simple. Was in and out with my new X5 in less then two hours. Friendly people with absolutely no pressure
Marcus (Service Advisor) is always courteous and...
Marcus (Service Advisor) is always courteous and attentive. He keeps me posted on the status of my vehicle whenever its in the shop. Always a great job on his part!
Madison was good salesperson and provided me with the...
Madison was good salesperson and provided me with the vehicle I wanted. Very good people skill. Thank you for good customer service. I appreciate it!
Recent service work
BMW of Montgmery always provides Excellent service and are responsive to my needs.
Steven Pelham, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Montgomery! Have a wonderful day!
Mr. Thomas
Excellent Service! Goes well beyond to help customer and get good deals on purchase a vehicle.
Bobby Thomas, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.
Great dealership! I bought my first BMW, very friendly...
Great dealership! I bought my first BMW, very friendly employee. Customer service surpass any dealership in Montgomery. Go beyond to help a customer. Best dealership in Montgomery.