Reviews
17 camry
my family has been driving toyota cars for a long time. this is the second car i have purchased from this dealership. the sales people where helpful and not pushy. the price was below what i had expected from all my research. the contractions did take long and had a pleasent conversation with the staff while it was being done. ill buy again from here but the cars last forever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for an amazing review and congratulations on your new car! We are always happy to see our customers leave with a positive experience! Your kind words are appreciated, I will be glad to inform the staff to continue the great service! We look forward to seeing you again for your next car purchase!
2016 Tundra TRD Pro
This is my fifth Toyota, and this was the smoothest transaction ever! I live in Nashville and couldn't find the TRD Pro anywhere here. I found exactly what I wanted at the Principle Toyota's website. I was introduced to Jimmy Rooker, and between texts and phone calls, we got this done over the phone. I then drove down the following Saturday to close the deal and pick up the truck. They also made me an offer on my current Tundra and bought it on the spot. Everyone was very professional, polite and knowledgeable. It was a terrific buying experience. No hassle, no crap, just straight up folks selling Toyotas. Richard Hadley was great as well. I think they sell 300 cars a month and now I see why. I highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Louis, thank you for taking the time to provide us with your 5-star review! We appreciate you taking the time out of your busy schedule to visit us! Congratulations on your new Tundra! Jimmy always provides smooth and stress free experiences for our customers and it puts a smile on our face to see that you had a wonderful time with us. We thank you again for your business and are very excited to see you in the future. Have a great week!
Good overall experience, no hassles, friendly service.
I went into the dealership by myself and was wary of being taken advantage of. Mr. Garwyne Jones was very helpful and professional and I felt more at ease. I told him what I wanted and what I needed to comfortable at and he made it happen. Mr. Buddy made me feel comfortable with my financial arrangements. The entire staff made my buying experience so much better .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're so happy to hear that Garwyne, Buddy, and the rest of our staff made you feel comfortable about your purchase. We're proud of our friendly, professional atmosphere. Congratulations on your new vehicle, please let us know if we can help with anything in the future!
It could not have been any easier....
As always, I get nervous when making a major purchase like a car. However, Sandeep Soni and Priniciple Toyota made it relatively painless and made me feel at ease. What I loved the most about the experience was that Sandeep made me feel right at home and made sure that I knew all of the details and operations of my new purchase before I left the lot. My mother recommended Sandeep to me because of her car-buying experience with him. I would do the same for anyone. Sandeep was awesome to work with, enough said.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tommy, thank you for taking the time to share your review! It is wonderful to hear that your experience was painless and that you felt at ease working with Sandeep. We are glad to know that he has earned your business and we appreciate it as well. Should you need anything, please do not hesitate to let us know! We look forward to your next visit!
Great experience!
This dealership went above and beyond to help me get into the exact car that I wanted. Steve was an very informative and patient salesman who kept us up to speed and fought for what we wanted! I would definitely recommend him and Principle! Their commercials are true, it's like family there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wendi, thank you for the great review! Congratulations on getting the exact car that you wanted. It is always great to see our customers leave with a postive experience. We appreciate your kind words, I will be hapy to let Steve know to keep up the great service. We look forward to seeing you again soon!
Easy and simple process with sales and finance
The overall experience was great and the process was smooth and all was explained well. I would recommend this dealership to my family and friends if they were in need of a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are happy to see our customers walk away from our dealership with such a positive experience! Thank you for the kind words for our staff, I will be more than glad to let them know to continue their great work. We look forward to seeing you again soon!
5th vehicle from this dealership!
April was great! She worked hard to get me into my 2016 Rav 4, I highly recommend her for your salesperson. She even had Todd come introduce himself to us, I didn't believe the commercial when he said he was always there and yep he is!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am glad to know that your experience working with April went well, Paula! Congratulations on your new Rav 4! Should you need anything, do not hesitate to let our team know! We appreciate your business and look forward to your next visit! - Todd Lochner
great leasing experience
Great leasing experience with this dealership, they helped me ensuring I was able to lease my corolla 2016. I had troubles as I just moved to the city and had not proof of residency and other things but they helped me getting the papers I needed and everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback! We're delighted to hear that you had a good experience with our dealership. Enjoy your new Corolla, let us know if we can help with anything in the future!
Richard & Mary Kay Rohrscheib
Kayla, Chris and Richard were the most helpful, knowledgeable, and best car sales persons that I have ever had the pleasure of dealing with. They knew exactly what I wanted and in no time we had made our deal and we were leaving in my beautiful Camry, (WHICH I AM SO IN LOVE WITH.) I have driven a Toyota Camry for the last 30 plus years. Strayed away last year to a Honda, and could not wait to get back in a Camry. NEVER AGAIN will I stray. Thanks Kayla, Chris, and Richard for all your help and kindness. You guys are the absolute BEST. I'm a HAPPY, HAPPY GIRL.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review. We are definitely pleased to hear that you found your way back to the Toyota Camry and we are happy that Kayla, Richard, and Chris were there to help. Congratulations on your new Camry. We truly appreciate your business and look forward to your next visit! Should you need anything, do not hesitate to let us know! Best, Principle Toyota Team
Great experience
Great car buying experience! The staff was very helpful and knowledgeable without being overbearing. Made buying my dream truck enjoyable. Thanks Brandon and Richard!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review! We're delighted to hear that Brandon and RIchard helped find the right truck for you. We'll pass along your kind words and tell them to keep up the great work. Thanks for your business!