Reviews
Outstanding service
David Sees is my service manager and always does an outstanding job in meeting my service needs. This department is so much more friendly than other service departments I have used. Strongly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your feedback, John! We're proud of the great service that David and our service team provide to our customers. We'll be sure to pass along your kind words. Let us know if we can help you with anything else, thank you for your business!
Best car buying experience I've had!
We had a great experience buying our van. We couldn't be happier with the customer service we received from Steve and everyone at Principle Toyota. Very professional and stress free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick - thanks for taking the time to leave us a review. We're happy to hear that you had a good experience with Steve and the rest of our staff. Enjoy your new van, we look forward to seeing you again!
2 cars for kids going to college
This is the second time working with Jimmy. Also bought a new car from him in 2014. Enjoyed working with him and he understood my huband's busy work schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us a review, Sharon. We're happy that you had a great customer experience with Jimmy, and that we were able to help you find cars for your kids! We look forward to seeing you again, please let us know if we can help with anything else.
Outstanding experience
Mr.Jerry helped me the past week pick out my first car. He is a great salesman and made this process very easy. I recommend if you like Toyota this is the dealership to go to. GREAT STAFF!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review! We are glad to hear that your experience purchasing your vehicle was an easy process with Mr. Jerry. We are appreciate your business and look forward to assisting you on your next visit!
Service department is great!
Shelton one of the service managers explained all my services needed on my Toyota Corolla and listened to all my concerns. He was beyond courteous and kept me promptly informed on the status of my vehicle. The Okd Corolla is back on the road for another 200K miles!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review. It is a pleasure to see that our service manager, Shelton, provided you with courteous and prompt customer service in regards to your Corolla. We appreciate your business and look forward to your next visit! Best, The Principle Toyota Team
I bought a 2016 Camry xse
Great customer service and experience !!! Highly recommend! I was wanting to trade my RAV4 in for s fully loaded RAV4 however I ended up walking out with s brand new Camry!! Jason and Chris were very easy to negotiate with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review and congratulations on your new Camry! We are always happy to hear when Jason and Chris ensure a positive experience to our customers. We appreciate your business and look forward to seeing you again!
The Best
Fast, Friendly, and Quick. Really Good customer service!! I love taking my car there to get serviced!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tiffany- Thank you for posting your review! We are happy to see that your experiences with our team have been great ones and look forward to continuing to help you when we are needed. We appreciate your business!
Looked no further after visiting Princille Toyota.
I had a nice experience buying my new Camry from Principle Toyota. A family member had same experience a couple weeks earlier when purchasing a RAV4. I'd recommend Principle to anyone that's looking for a fair deal..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your review! We're glad to hear you and your family member had nice experiences during your purchases. We appreciate your recommendation and look forward to seeing you in the future.
No pressure, fair treatment, could not ask for more.
We do not live in Memphis anymore and usually deal with our local Toyota dealer. Our very fine local dealer in our city did not have the car we wanted, in the color we wanted. Normally they have what we are looking for, but in this case, they had sold out of our choice. We were in Memphis and Principle did, indeed, have what we wanted. It was one of the last of its kind, and we did not want to miss it. Easy deal, nice people, and good selection. If we ever move back to Memphis, this will be our local choice for Toyota, for certain. Did not expect to have such a good time buying a car, and could not be more pleased. Thank you Kayla.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the positive review! We really do appreciate you taking the time out of your day to provide us with awesome feedback. We are very happy that Kayla was able to provide you with such great service and are sure she will be pleased to hear your kind review. We try to make things as easy and stress free as possible and it is great to know you felt that when buying your car here. Warm regards, Todd Lochner tlochner@principleauto.com
Great
Every one does great job easy to buy Good location in and out easy No one chasing you around the car lot Sit outside in side
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! It's a pleasure to see that you had a pressure free experience with us!