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Crown Buick GMC

(1,110 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Me and my wife were so satisfied to be with Ryan Harris.

Me and my wife were so satisfied to be with Ryan Harris. He welcomed us on the front door on the store and continue to be with us until we finish the purchase. He is acting very professional. On the test drive explain everything that we asked. He is very kind and polite. It was our pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had an oil change and tire rotation done at Crown Buick

Had an oil change and tire rotation done at Crown Buick GMC. Kim Moore was great. Treated me professionally and got my truck in and out in no time while I waited. Definitely getting my service work done here in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tyler Braley was great!

Tyler Braley was great! Made the process fast and painless. I filled out most of my paperwork ahead of time through the website and he was great at communicating via text for the rest. I was in and out of the dealership in a hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tyler made the experience worth the drive.

Tyler made the experience worth the drive. Stayed on top of things flawlessly. Even on day off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I highly recommend purchasing a vehicle here.

I highly recommend purchasing a vehicle here. I have once again had an amazingly easy and smooth experience with Tammy Wagner and absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My saleswoman Tammy was awesome.

My saleswoman Tammy was awesome. She listened to what I wanted. Did not push me when I wasn't ready and followed up. She found the perfect vehicle for me. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janet, Thank you for leaving Tammy this positive review and recommendation! We are happy to know that she was awesome, listened to what you wanted and did not push you when you weren't ready/followed up. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

I am grateful that Tammy Wagner was a great help I will

I am grateful that Tammy Wagner was a great help I will recommend my friends and family to her .and the rest of the personal the wear very help full. Thanks again Tammy Wagner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Antonio, We are grateful for you leaving Tammy this wonderful review and recommendation! We are pleased to know that she was a great help. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

The most pleasant buying experience.

The most pleasant buying experience. Very clean facility. Tammy Wagner is the best. Would definitely buy from her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Niki, Providing white glove service is so important to us here at Crown Buick GMC and we are glad that Tammy's efforts met your satisfaction! We are thrilled to know that she is the best and made your experience pleasant. Congratulations on your new vehicle- behalf of the entire team!

I am writing this review for Tammy Wagner.

I am writing this review for Tammy Wagner. I had the pleasure of buying a new care on yesterday and she was the salesperson. Tammy was extremely attentive to my needs for a car. Tammy listen to what I was looking for in features for my new vehicle. She made sure that I received a car that would meet my specific needs. She was so understanding. she deserves 6 stars. Thanks so much for your help with my new vehicle. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marilyn, We appreciate you for leaving Tammy this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Tammy provided you with top notch service. We are delighted to know that she was extremely attentive to your needs, listened to what you were looking for and made sure you received a car that met your specific needs. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Excellent service.

Excellent service. Jacquel Waller was very helpful and polite. I enjoy coming into the dealership and having Jacquel help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Claudia, Thank you for leaving Jacquel this terrific review! We are happy to know that he was very helpful, polite and provided you with excellent service. We look forward to serving you again in the future when the time comes.