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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Ryan gave me great options to replace my motor in my 09...

Ryan gave me great options to replace my motor in my 09 f150. I decided to get my own motor from a 3rd party and get the shop to replace it for me. Unfortunately my motor was lose during the shipping and Ryan and the rest of the team where able to help me track the motor down. Was about 3 till the shippers found my motor. Once the motor was found took the guys in the shop maybe 1 1/2 to replace it for me and get me all necessary parts I needed. Would highly recommend the team and most definitely recommend Ryan.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Angel, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Excellence is how I’d rate my experience Chuck Brittany...

Excellence is how I’d rate my experience Chuck Brittany and Ricky all worked together to make sure I had an amazing experience in buying my new truck ... this is a rock star team

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!

I went in to the Bob Moore service center at 4pm with an...

I went in to the Bob Moore service center at 4pm with an issue with my truck. Jeff Gann took the time to make sure my issue was corrected before I left by 5pm. Very professional and prompt service. Very much appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi Kasey, thank you so much for your positive comments about Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!

Michael with the sales team was great. He was able to...

Michael with the sales team was great. He was able to answer all my questions and did his best to help with any problems. The rest of the staff was very helpful too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford. If you have any further questions, please give us a call. We're always happy to help!

great Work done in our F150. Put down new vinyl flooring...

great Work done in our F150. Put down new vinyl flooring and did a full service oil change. Super fast and very friendly. We have had a bad experience at billingley Ford in Lawton Oklahoma so we decided to try your location. Best decision ever.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great all-around experience. I love my new vehicle (even...

Great all-around experience. I love my new vehicle (even though it is used) and would do the whole experience over again! A big thank you to the team at Bob Moore Ford!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tanner, we are so happy to read such a great review about Bob Moore Ford! Congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!

The service department did a splendid job fixing my...

The service department did a splendid job fixing my vehicle, and the service advisor Josh did a great job handling the job and keeping me updated. I would recommend both Bob Moore Ford’s service department and Josh to others.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

Dusty did a good job of diagnosing our problem and...

Dusty did a good job of diagnosing our problem and letting us what we needed to do next. Very professional and took good care of our vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Got me in and out with no problems. Kept me updated on...

Got me in and out with no problems. Kept me updated on what was needed and presented other services that I should have done so

Rating breakdown (out of 5):
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  • Overall experience 5.0
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The whole team was amazing! If someone wasn’t available...

The whole team was amazing! If someone wasn’t available the next in line stepped up. Ryan was great, answered all questions and very knowledgeable. Thank you service team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your feedback! We're looking forward to your next visit with us!

Dealer response

Hello, we really appreciate your feedback! We're looking forward to your next visit with us!