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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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They stood behind their work on my brake job and I’m very...

They stood behind their work on my brake job and I’m very appreciative of this. I anticipated having to pay again for my brakes to work properly but my problem was remedied free of charge. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, your satisfaction is our top priority. We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

axle service

completed in a timely manner, very friendly staff throughout the dealership. will definitely return here for any needs, be it sales, parts or service. as a former employee, it is still my kind of place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Larry, thank you so much for your positive comments about Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!

The Sales team went above and beyond for me. I would...

The Sales team went above and beyond for me. I would definitely buy here again. They made my buying experience a good one. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Shaun, thank you so much for your positive comments about Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!

Needed brake service

Jeff Gann is a very experience service manager. He asked all the right questions to find the problems. At other places they try to sell you stuff you don't need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly staff, and modern facility. Was very...

Very friendly staff, and modern facility. Was very pleased with Kermit Denton, our salesman. No hidden fees, and no hassles. Will definitely recommend them to other friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Raeann, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

Purchase of new F-150

The best dealership in the OKC area. All the personnel are super friendly and helpful up to and including management personnel. Especially Ben Hayes and Chuck Gooch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bipikern, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Moore Ford. Thank you so much again for your feedback! We hope you have a great day!

I was the first in line at 6:45 am in the morning. The...

I was the first in line at 6:45 am in the morning. The tech didn’t even look at my van until 3pm. I lost hundreds of dollars from losing an extra days worth. I feel my simple fixes were pushed off to the side to make more money in other jobs. They could of better informed me so I could of planned for multiple days without a vehicle and/or looked at it in a timely matter in order to have the parts ordered early on to complete the job faster.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

We recently bought a car and had it serviced here. They...

We recently bought a car and had it serviced here. They did a great job and were very courteous. I would recommend them to any of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did exactly what they said they were going to do in...

They did exactly what they said they were going to do in the time frame they said they would do It in. Always bring my truck here and will continue to do so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service, pleasant and takes the time to...

Great customer service, pleasant and takes the time to explain all you need to know about your future vehicle! Would recommend to anyone to give them a try, you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.