Reviews
This is one of the rare service departments where you...
This is one of the rare service departments where you know you can trust the techs to look out for you. Jeff Gann was incredibly helpful and made me feel at ease throughout the whole process, and made sure I had everything I needed. I will definitely return to this service department if I need any future repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dusty took good care of us even though we had to bring...
Dusty took good care of us even though we had to bring our vehicle back 4 times because of a down system at Ford. Frustrating, but Dusty was professional at least!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Amy, thank you for your kind review; we are happy to pass along your comments to Dusty and the team here at Bob Moore Ford! We are always more than happy to assist you if anything else comes up. Take care!
Bob Moore Ford did a great job! They were very friendly...
Bob Moore Ford did a great job! They were very friendly and professional. Bob Moore went above and beyond to help me with servicing both of my vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lanna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kyle was a great salesperson.
Even though Kyle did a great job, your “signing of documents” for the entire process is totally ridiculous. I signed my name over 50 times as did my wife. 100 total
- Customer service 5.0
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! If you have any questions, please give us a call. We're always happy to help!
Took my truck in for a recall notice
The recall only required a software update. Jeff took care of the update, looked the truck over and made 2 recommendations for repair. I chose not to have the repairs completed at this time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you and have an awesome day!
Jeff Gann went out of his way to help me! He is amazing!...
Jeff Gann went out of his way to help me! He is amazing! Fast service and very caring! Always a great experience at Bob Moor Ford! Thank you Jeff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angie, thank you for your kind review; we are happy to pass along your comments to Jeff and the team here at Bob Moore Ford! We are always more than happy to assist you if anything else comes up. Take care!
Everyone I came into contact with was very personable and...
Everyone I came into contact with was very personable and attentive. Even people that weren’t trying to sell me a vehicle. I’ll for sure be back to buy again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. We hope to see you again!
Great Service on My 2012 F-150
I took my out of warranty pickup into Josh at the service department to have a Ford Safety Recall completed. While my pickup was in the shop, Josh had the truck checked for other recalls and even resolved an issue with the transmission of which I was unaware.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
First visit was good. Wait was a little long but...
First visit was good. Wait was a little long but everything was wonderful. Will be back for next service on my Ford Fusion. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Blythe, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We can't wait to see you again, have a great day.
This was my first time at Bob Moore Ford and I really...
This was my first time at Bob Moore Ford and I really enjoyed it. I loved being able to schedule my apt online, Jeff kept me posted on my service, and I liked the text messages while I was there & as a follow up. I’ll definitely be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair