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Hoffman Ford

(593 reviews)
Visit Hoffman Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:30pm
Tuesday 9:00am–7:00pm 7:00am–6:30pm
Wednesday 9:00am–7:00pm 7:00am–6:30pm
Thursday 9:00am–7:00pm 7:00am–6:30pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-5797 (866) 413-5797
Used (866) 414-0566 (866) 414-0566
Service (888) 879-0862 (888) 879-0862

Reviews

(593 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Ford from DealerRater.

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After 1 week of my new 2023 Explorer, I'm really excited.

After 1 week of my new 2023 Explorer, I'm really excited.  Lots of people have seen it and loved it.  On ordering this beauty, Ben gave us all the options we could pick from and also noted all the add ons we wanted.  This is our 4th Explorer from Hoffman, and we like this one the best.   Your service department took good care of those other 3 cars, and we know we can depend on them in the future.  Mr Meyers introduced us to Hoffman Ford back in 2014

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Shirley, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Ben Breneman. Thank you again for choosing us, and we hope you enjoy your 2023 Ford Explorer!

I needed an inspection and they were able to get me in

I needed an inspection and they were able to get me in quickly, communicated effectively and treated me respectfully. Every step of the process is well thought out and flows easily for the customer. From the drop off (envelopes and pens and a well lit lot) to the separate area to pay it just makes sense. This was my first experience with Hoffman and I will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Christi, thank you so much for your 5-star review! We are very pleased to hear that you enjoyed your service experience here at Hoffman Ford, and we can't wait to assist you in the future!

A customer oriented company.

Jarrin Black was great to work with during my service appointment. He and the entire staff was very friendly, professional and helpful. Nice experience from check in to check out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review of Hoffman Ford. We are so pleased to hear that you had a great service experience with Jarrin. Thank you again for choosing Hoffman Ford, and we can't wait to see you again!

Great experience!

Phenomenal experience- there was no aggressive tactics. I preordered what I wanted, they got me the best APR they could get, and I was out on the road with my beautiful new 2023 Bronco. Very friendly people. All this is not the norm for dealerships, so if you’re in the market, make sure ya check this place out! Thanks Mark and Dave!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Dave Jimison. Thank you again for choosing us, and we hope you enjoy your 2023 Ford Bronco!

Great customer, Excellent salesman Joe Latshaw, loving my

Great customer, Excellent salesman Joe Latshaw, loving my car purchase. Thanks to everyone that helped me and my son.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Great customer service Excellent salesmanship with Joe Latshaw, loved my car purchase. Thanks for everyone that helped me and my son. Great Experience 😊

Dealer response

Pamela, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Joe Latshaw. Thank you again for choosing us, and we hope you enjoy your BMW X3!

New F150 Purchase

I purchased a Ford 150 2023. Ben was my sales person and he walked me through the whole process of ordering the truck. There were no high pressure sales tactics and he made sure the options I ordered were what I wanted. It took three months which he told me and I took delivery in January.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Ben Breneman. Thank you again for choosing us, and we hope you enjoy your 2023 Ford F-150!

Great experience with Hoffman Ford

Our experience with Joe Latshaw was excellent. He did everything he could for us . Also the dealership. They all went above and beyond. I would recommend Joe and dealership to anyone Thank you McCormick's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karin, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Joe Latshaw. Thank you again for choosing us, and we hope you enjoy your New Ford!

Matt at Hoffman Ford is Fantastic!

I needed a new used car. I found a 2021 Jeep Compass at Hoffman Ford in Harrisburg, Pa. I went to see it Friday night and drove it home Saturday afternoon. Matt Walborn was a fantastic help with the entire process including financing. I have never experienced such an efficient car buying process in 50 years of driving. Thanks Matt and Hoffman Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary Beth, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Matt Walborn. Thank you again for choosing us, and we hope you enjoy your 2021 Jeep Compass!

Great service from Ben Breneman

Our salesman, Ben Breneman, was very knowledgeable and helpful with the used car we selected. We were impressed by the efforts of everyone at the dealership to make us comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Deborah, thank you for your 5-star review of Hoffman Ford! We are very pleased to hear that enjoyed your buying experience here at Hoffman Ford with Ben Breneman. Thank you again for choosing us, and we hope you enjoy your Ford Explorer Limited!

Great Service Dept

Just had my 2020 Ford Explorer ST in for service and Jarrin Black did a tremendous job as a service consultant. I explained the issues, and he did everything to get the issues and state inspection completed. Great Service Dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your 5-star review of Hoffman Ford. We are so pleased to hear that you had a great service experience with Jarrin. Thank you again for choosing Hoffman Ford, and we can't wait to see you again!