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Salerno Duane Chrysler Jeep Dodge Ram

(1,804 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

(1,804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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Efficient, good communication, friendly.

Efficient, good communication, friendly. The dealership was able to diagnose and address the issue with my vehicle in a timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience and for the 5-star review! We're glad to hear you found our team efficient, communicative, and friendly. It's great to know we were able to diagnose and resolve the issue with your vehicle quickly. We appreciate your feedback and look forward to serving you again!

Matt service advisor was very helpful and professional.

Matt service advisor was very helpful and professional. He did a great job. I would recommend this dealership.

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  • Overall experience 5.0
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Dealer response

Thank you for the great feedback and 5-star review! We're happy to hear Matt provided helpful and professional service—he’ll be glad to know he made a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future!

we had a very good service with Jonathan so we are very

we had a very good service with Jonathan so we are very happy with the service

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your kind words and 5-star review! We're so glad to hear you had a great experience with Jonathan and that you're happy with the service. We'll be sure to pass along your feedback—he’ll really appreciate it. Thanks again for choosing us!

We went yesterday after calling Sergio our salesman the

We went yesterday after calling Sergio our salesman the night before. Before coming in he confirmed the Jeep Grand Cherokee L Summit Reserve was in stock and he gave us an out the door price. A few hours later we were on our way and happy.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience and for the 5-star review! We're so glad Sergio was able to help you quickly and efficiently—from confirming the vehicle to providing a clear out-the-door price. It's great to hear you left happy and loving your new Grand Cherokee. Enjoy the ride, and thank you for choosing us!

Easy peasy, courteous and prompt service.

Easy peasy, courteous and prompt service. Matthew was knowledgeable and thorough. See you in six months!!

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  • Overall experience 5.0
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Dealer response

Thank you for the great review! We're so glad to hear everything was easy and smooth for you. Matthew will be happy to know his knowledge and thoroughness made a difference. We appreciate your kind words and look forward to seeing you again in six months!

I have previously used Salerno Duane to service my 2001

I have previously used Salerno Duane to service my 2001 Grand Jeep Cherokee. Always purchased replacement parts at this same location. I received excellent no pressure service from Jim. He is knowledgeable about the Jeep lineup and was able to answer all my questions and concerns without delay. I was on my way to purchase a new vehicle from a different auto company the morning I decided to stop by and take a look at the 2025 Jeep lineup. After looking at the different models and speaking with Jim, I decided to make Jeep my next purchase. My thanks to the entire staff at Salerno for their services. Ken Walters

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing your experience with us! Welcome back to the Jeep family, and thank you again for your loyalty and kind words!

Reliable dealership.

Reliable dealership. Third or fourth jeep we’ve leased from here. Would come back agaib

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  • Overall experience 4.0
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Dealer response

Thank you so much for your continued loyalty! We're honored to have earned your trust through multiple Jeep leases, and it's great to hear you'd come back again. We truly appreciate your support and look forward to helping you with your next one!

Left car night before got all done by noon time.

Left car night before got all done by noon time. All were very knowledgeable and courteous.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words and 5-star review! We're glad everything was completed by noon and that dropping off the night before worked well for you. It's great to hear our team was knowledgeable and courteous—we’ll be sure to share your feedback with them. We appreciate your support!

Dealership is second to NONE!

Dealership is second to NONE!!!!! Sergio and his team are trustworthy and men of their word. No haggling or games being played, Pure Class by the Salerno Team is why it’s the only place we will buy a vehicle from!

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  • Overall experience 5.0
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Dealer response

Wow—thank you for such an incredible review! We’re honored to be your go-to dealership. Sergio and the team pride themselves on honesty, transparency, and treating every customer with the respect they deserve. “Pure class” is exactly what we strive for, and it means the world to hear that it shows. We truly appreciate your trust and loyalty!

Service and staff were very helpful.

Service and staff were very helpful. They turned around the repair as quickly as they committed to.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback and 5-star review! We're happy to hear our team was helpful and that we delivered on our repair timeline. It means a lot to know we met your expectations, and we appreciate you taking the time to share your experience!