Vaughn Automotive

Everything went smooth while buying our car . Would come back again.

I am pleased with Vaughn Motors and their customer service dept. The salesman, Todd Smithhart was very helpful throughout the process of my recent purchase.

Great sales staff. Got everything I wanted and where really helpful.

My salesperson Curtis did everything he could to get me the deal I wanted and more. This is the 3rd transaction I have done with Curtis and won't be the last. Vaughn Automotive has always done right by me and I make sure to tell anyone that will listen.

Eric made it easy from the beginning. He listened, confirmed my needs & request and was an overall pleasure to do business with.I came from Louisiana to make a purchase & he couldnt have been more precise with all the documents & paperwork I needed to have to conduct business there in Iowa. Not to mention, I saved a bunch of money! Kudos Vaughn motors, for being the first dealership in a long time to make the experience actually enjoyable. Mark P.

They worked for me in all aspects of the deal. I was able to get a comfortable payment and the customer service was outstanding.

I recently purchased a car for my daughter at Vaughn and it was absolutely the worst car buying experience I've ever had. As a reference, I've owned more than 20 cars in my lifetime, so the experience of purchasing a vehicle is not new to me. What was new to me, was realizing that some Dealers don't perform proper used vehicle inspections, they won't make any effort to accommodate buyers from outside their immediate area, and make claims to offer "VIP Service" and profess to be "customer oriented" and do nothing to live-up to those claims. If you want a 1980 car buying experience, and you're prepared to spend money fixing brakes or other things that should be covered with a proper vehicle inspection within 50 miles of leaving the Dealer's lot, then Vaughn Automotive is the place for you! If you'd like to have a real, customer-oriented buying experience, then stay away from this place! The gratification I felt after removing the Vaughn Automotive decal from our new, used car was significant. Cars are a commodity, as is Vaughn Automotive; find another place to spend your money.

Very satisfied with the helpfulness and Tina Caden did an excellent job serving us and got us the car we wanted.

I contacted the dealer and initially they were helpful so I sent pictures of car and Vin and asked for information and received some feedback but then nothing until I wrote and complained to the service manager. At this point I was done dealing with them if they wont answer a few questions and respond in a timely manner then I guess they don't want my business.

I have dealt with Vaughn Automotive for over 10 years, from buying a new Traverse to working on my 17 year old Buick Regal. They are fair, honest and make every effort of take care of the Customer. I would recommend Vaughn to both family and friends.