Vaughn Automotive

The staff was very helpful, and they tried to meet us half way.

Great service, clean facility and they worked with me to get a few issues fixed.

I have purchased a couple of different vehicles from vaughns each time the experance was very satifisfing. IT does take awhile for all the paper work but no more than any other dealer I have delt with Tim who sold the vehicle I purchased was very thorough and business like

I just bought a used pickup from Vaughn. I love the truck and am very happy with it. I got an alright deal on it as well. However, I was looking for a vehicle and had emailed them about the vehicle. I said a certain price that I wasn't willing to pay more than. The salesman said that if I could get there that day, that the vehicle would be at that price. I live a decent distance away as well, making the trip over wasn't very easy. After I got there, the salesman who I had been in contact with said that the they could not go as low as I had previously been told. I'm a pretty young person in college and do not have a lot of money, but the salesman had known that I had a lengthy trip over there and i was pretty committed to buying the vehicle. They budged just a little on the price and I had to empty my bank account in order to pay the price since they had changed it. I will admit though that I was treated good and even though I was buying a cheaper vehicle they at least tried to make me believe my business was just as important as a person in there buying a new car. The salesman even dumped their client off in order to help me. Before they jumped the price, I was thinking I would buy my future vehicles from them. I'm a farmer and about to start a family with my wife to be in the next few years and will be buying a few cars in the near future, but after that I just don't know if I can trust them when I get there. Depending on who the person is and what they are looking for, I might still suggest them to a friend. Not a bad place, I just know I needed my hard earned money more than them, and should have just walked away and gotten the price down instead of taking their offer.

A great home town dealership...Have dealt with Bill Collins numerous times great to work with i'll keep coming back....always a good deal to be had if you give them a chance!!!

Great buying experience for our New Silverado. I searched online for what I wanted and there's was the best deal in the color and options my husband wanted. The only item they could improve on was the time to get through everything at the dealership. But it was a Saturday and they were busy, other than that it was a great experience.

Good experience, very helpful in all areas. Everyone was very curtious. They answered all questions that I asked.. Very clean. They were all very professional and knew how to explain, things that pertained to the car.

I took my equinox in for the first time for service. I like how they kept my car clean (after I dropped if off in the service drive, they covered the steering wheel and put a seat cover on the driver seat) Paperwork was handled quickly. I was greeted promptly when I came back to get my car. Everyone was very nice and they even washed my car!

I took my equinox in for the first time for service. I like how they kept my car clean (after I dropped if off in the service drive, they covered the steering wheel and put a seat cover on the driver seat) Paperwork was handled quickly. I was greeted promptly when I came back to get my car. Everyone was very nice and they even washed my car!

I purchased a brand new vehicle in January of 2013 out of state from Vaugh Automotive. At the time, communication between the sales rep. Tim Kirkman and the finance department was acceptable for doing business out of state. However, after the purchase contract was signed there was little if no communication in response from the sales rep. or finance department. I never received finalized copies of the contract as I requested nor the window sticker (which was specifically asked to be mailed or placed in the vehicle) to date (now March 2013), The only reason this vehicle was not purchased locally in Texas was because of the value and options, however, I would not do business with this dealership again because of lack of communication following the purchase and not complying with my specific request after being told it would be done numerous times before the purchase and during the waiting time for delivery.