Vaughn Automotive

Nice people but spent over an hr waiting to finalize paper work with the manager.

I had a great buying experience working with Vaughn Automotive and my amazing sales person Gabby, It was about 2 1/2hr drive so we discussed my trade in value in advance and ended up being a fantastic buying experience with no surprises. I highly recommend Vaughn Automotive!!

Everyone was so helpful. They really care about their customers. It made the whole car buying experience great!!!! Thank you all!!!!

Pleasure to deal with, excellent pricing and communication. Would be glad to deal with again.

Family oriented. Remembers who you are. 3rd car we have bought from same sales person in the past 12 years.

Sales person Trevor was great. Alex in the finance department was great as well. Internet interface person was terrible but I was able to overlook her given others were so good.

I initially purchased this vehicle from Vaughan?s, the sales person was professional with communication and follow up. However, when I had warranty and collision issues a few months later this was not done timely. The collision manager - Ashley hung up on me, after I expressed concerns of them leaving my car sitting outside in the rain without a windshield which in turn resulted in further damage. The receptionist staff answered the phone as ?Hello? without even stating business name etc. The service center manager was the only one with professional, and understanding communication throughout this two month process of my car sitting at this dealership.

Bought the car with the assurance both over the phone and in writing that the convertible top was on perfect working condition. It was delivered 4/22, worked twice, and the third time it got stuck mid way. That was on 4/24!!! The bolt was bent and broken. Not something I could have done using it twice, so pre-existing, and they had to have known!! There were puncture and claw marks from an animal that were hidden when pictures were taken Those, I'm already paying to have repaired but those top are expensive and that's if you're lucky enough to find a mechanic that will work on them in my state. But that's what they said. Take it to a mechanic! My response was and who is paying for this mechanic? Then I was charged over $150 for electronic titling and registration and have to use temporary tags for atleast 10 weeks, until the permanent ones come and they keep letting those expire!!! So what was that charge for??

Great pricing. I flew from Idaho to Iowa to buy my truck. Great process. Shannon and Trevor did an excellent job.

This was my second truck that I purchased from Vaughn Automotive both of my purchases was a great experience for me.Also a big thanks to my salesman Riley Fraise .