Wasatch Front Kia

Useless mechanics. I took the car there which is still under guarantee for a noise it has in the steering wheel and is getting worse with time. They checked in front of me and they actually said it has a noise, but after 2 days they call me back and they say they can't find the source of the noise. Now that speaks a lot about how good their mechanics are. They didn't do anything to the car, or just didn't wanted to fix it because is under guarantee. But they charged me $80 for just having it parked 2 days in their parking lot. But if something happens to me or my family while driving that car and we are involved in an accident, they will hear from me again and they will not like it at all.

1 Star customer service is being generous! A 2018 Kia Stinger GT1 caught our attention parked out front. The sales gentleman was nice enough although we later found out he told us some lies about the car. We test drove the Stinger GT1 and became fairly quickly impressed with it! We were not familiar with the car and so we did a little internet recon. Upon looking online we found it was a great car and that there was the exact same car 1 hour away with 18,000 less miles listed for $2,000 less. We pointed it out and we were immediately told by the sales manager if we had the gas money to get there to go get it (okay buddy). Shocked and disappointed we did leave and drive the 1 hour to Doug smith Kia in American Fork, UT where we received excellent customer service. We proceeded to buy not the 2018 GT1 with 18,000 less miles but a 2022 model with only 25 miles! The tone and the attitude at Wasatch Kia in Riverdale, UT was rude and basically can't be bothered. If we could not find a middle ground on the car we were certainly ready to look at other options. I have never been dismissed or insulted in this way in any dealership before. The manager told us there was a Grand Canyon between us and apparently the price of the car?!... there is a Grand Canyon between the manager and common decency. We will never return there and certainly will not be using them for future service on our new 2022 Stinger GT1!

1 Star customer service is being generous... My husband and I were looking for a nice sedan when a 2018 Kia Stinger GT1 caught our attention parked out front. The sales gentleman was nice enough although we later found out he told us some lies about the car. We test drove the Stinger GT1 and became fairly quickly impressed with it! We were not familiar with the car and so we did a little internet recon. Upon looking online we found it was a great car and that there was the exact same car 1 hour away with 18,000 less miles listed for $2,000 less. We pointed it out and we were immediately told by the sales manager if we had the gas money to get there to go get it (okay buddy). Shocked and disappointed we did leave and drive the 1 hour to Doug smith Kia in American Fork, UT where we received excellent customer service. We proceeded to buy not the 2018 GT1 with 18,000 less miles but a 2022 model with only 25 miles! The tone and the attitude at Wasatch Kia in Riverdale, UT was rude and basically can't be bothered. If we could not find a middle ground on the car we were certainly ready to look at other options. I have never been dismissed or insulted in this way in any dealership before. The manager told us there was a Grand Canyon between us and apparently the price of the car?!... there is a Grand Canyon between the manager and common decency. We will never return there and certainly will not be using them for future service on our new 2022 Stinger GT1!

I always take my car here for oil changes and repairs. GREAT service staff. My car is done in a timely matter. I love how I always leave with a clean washed car.

Arby is an excellent sales person and very knowledgeable about the Kia SUV Sorrento. He was very helpful inSelecting the right SUV for our purposes.

BLAKE STEVENS was my salesman and he was extremely professional and mindful of my expectations while also getting me the best deal! Great member of the team!

I have always gone to Wasatch Kia and have always been taken care of! I had a great salesman and one service guy has always been amazing

Amazing staff fast service. Car was in and out quickly. They kept me informed the entire way. I will be bringing both cars back. Thanks again

Worked with John Kramer. He was very professional and knowledgeable. Really listened and worked for us. No gimmicks. Great car buying experience. Would recommend to anyone looking for a great car buying experience.

Amazing salesmanship and customer service. Kevin McInnes greeted us warmly and didn't make us feel pushed into buying at all. He allowed to look around and in our own time. When we were ready, he was eager to help us. We felt comfortable and valued as customers from start to finish. Brilliant store. I won't go anywhere else after this experience.