Wasatch Front Kia

Worked with John Kramer. He was very professional and knowledgeable. Really listened and worked for us. No gimmicks. Great car buying experience. Would recommend to anyone looking for a great car buying experience.

Amazing salesmanship and customer service. Kevin McInnes greeted us warmly and didn't make us feel pushed into buying at all. He allowed to look around and in our own time. When we were ready, he was eager to help us. We felt comfortable and valued as customers from start to finish. Brilliant store. I won't go anywhere else after this experience.

Pulled up not quite sure what we were going to buy. John Kraemer asked many questions and we narrowed our choices. We test drove a few vehicle without any rush. He was very attentive to our wants and concerns. So now we're proud owners of a very nice Kia. Most likely moving our next purchase up a year thanks to Johns professionalism.

We have purchased all of our cars (4 new and 1 used) from Kevin McInnes at Wasatch Front Kia. The entire sales department are warm and welcoming but Kevin really makes us feel like family. He is up front when a answering questions and has never steered us wrong. We are about to be moving out of state but we will literally fly back here to drive home in any new cars we purchase. I won’t trust anyone else. Amazing place and service.

Worked with Kevin McInnes and I have to say that was the most pleasant experience I've ever had buying a vehicle. I felt no pressure and felt like he just wanted to do right by the customer and left with exactly what I wanted. A+ would definitely buy from again, and Kevin is the man.

I just have to say working with these folks was the most pleasure and easy car buying experience I have ever had - Love my new Telluride!

If I could give negative points I would. John Kraemer is the WORST salesman i have ever had to work with. He was incredibly rude, unhelpful, and said i was disrespectful for not knowing what kind of car i wanted and asking him to help me compare some models and prices, said i wasted his time and that he didn't get paid to compare prices for me and to come back when i was ready to buy a car from him. He said he would not waste his time by going over things with me over the phone and i could come in if i wanted to buy a car.(mind you we are in a global pandemic and some dealerships will ship a car to you without ever stepping foot in the office) He talked badly about his fellow workers, Brandon and Kevin and was extremely unprofessional and impudent. If you absolutely must shop here, make sure you don't have to go through a miserable shopping experience with John or his manager. :/

BEFORE buying the car: 1. ‘Pulse’ brake installed on car. No extra charge. 2. All used cars come with new tires. This is the reason why an extra $500.00 was deducted from our trade in. We were told again all used cars get new tires when we were looking at the tires on the car we wanted to buy. 3. Previous owners are sending a second key fob. Only one was at the dealership at the time of the sale. 4. A paint pen will be provided at no charge to cover 2 nickel size paint chips on the car. AFTER purchase and our signatures on sale. 1. ‘Pulse’ brake is a mandatory addition to car. The cost was an extra $399.00 – not included in original price. Salesman said we misunderstood 2. No new tires were on the car we purchased. Salesman said we misunderstood. We were told they were not needed because the car we bought only had 23,000 miles – yet we were charged $500 for the car we traded in even though it only had 27,000 miles and snow tires were used for half of the time the car was driven. 3. No extra key fob was ever received. Salesman said there was nothing he could do about it now. My cost to buy a new fob is $256. 4. Paint pen never provided. Salesman told us 4 different times it was on the way. The 'AS IS' document says there is no warranty regardless of any oral statements made. Believe it! A salesman can say anything to get you to buy. Don’t be trusting and stupid like we were.

I have bought two Kias, the first from another dealer in 2007, the second a couple months ago from Wasatch Front Kia. I have had good luck with the cars, but I would recommend another dealer if you are looking at a Kia.

Ive been going to this service department ever since i bought my car. Edwin i always professional and very smart when it comes to my car.