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Napleton Autowerks Schererville

(599 reviews)
Visit Napleton Autowerks Schererville
Sales hours: 9:00am to 7:00pm
Service hours: 6:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–6:00pm
Tuesday 9:00am–8:00pm 6:30am–6:00pm
Wednesday 9:00am–8:00pm 6:30am–6:00pm
Thursday 9:00am–8:00pm 6:30am–6:00pm
Friday 9:00am–7:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (219) 227-3834 (219) 227-3834
Used (219) 227-3833 (219) 227-3833
Service (219) 227-3806 (219) 227-3806

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership everyone was kind and very professional...

Great dealership everyone was kind and very professional good people. I appreciate the time there team took to give me the best and courteous service . Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service. Everyone is very helpful and...

Excellent service. Everyone is very helpful and considerate. I’m a 35 year MB owner. Thank you for all you have done over these years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was excellent. The service team picked up my car...

Service was excellent. The service team picked up my car and left a loaner car for my convenience in case I needed to use a car. They called me and kept me informed when my car would be ready and delivered. I appreciated the pick up and delivery service especially during this COVID-19 pandemic. I felt safer not having to expose myself to a public waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Consistently the Best!!!!

A wonderful experience. I have been buying Mercedes Benz from 1986 .The vehicles and the service has always been the best thanks to the wonderful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best service. Staff is always cordial/courteous. T....

The best service. Staff is always cordial/courteous. T. Turco, V. Fiore,, J. Durant. et all are a pleasure to deal with. Yes, yes yes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Staff, very friendly, willing to work with customer.

I had issue with check engine light coming on. They replaced both NOX sensors. They tested car prior to returning it back to me. It runs fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very happy with my "new" car! Staff made it a great...

Very happy with my "new" car! Staff made it a great experience. Everyone was very accommodating and We feel like we made a fantastic deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Repeat customer

This is the third Mercedes I have bought from them Always a good deal, willing to work with the customer. Thanks Again Every Thing went real smooth Just like a Mercedes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Place

While visiting my daughter, I took my Mercedes to Napelton Autowerks of Indiana for service. The staff is extremely efficient and professional. Mr. Joe Durant in service took care of me and did an excellent job which I'm grateful for. The office of the building is very comfortable and I was able to do quite of bit of work there while waiting on my car. I would HIGHLY recommend Napleton Autowerks to anyone who may not only need a car or service. I'll be returning to have all my car's needs taken care of even though I live downtown Chicago, it would be well worth the trip- Thank you very much Napleton Autowerks of Indiana!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and professional

Jim was very easy to work with and talk to, We took a test drive, agreed on a price and everything went very smooth. Thanks to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.