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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Great Buying Experience

Have always had a positive experience with Grinwald Ford. Buying my new pick up truck was a very pleasant experience. Both Bill Maron and John Munzel were great to deal with. I would recommend both Bill and John for a pleasant buying experience. Happy with my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! We are so happy to hear you noticed the level of service our salesmen provide. Your repeat business is greatly appreciated.

Great Experience

We had never dealt with Grinwald Ford before but we would definitely deal with Grinwald Ford again! Very friendly, knew that there word was good and very fair on our tradein and the overall purchase price of the vehicle we were looking for. It was a great experience and really did enjoy working with Bill--very sincere person and definitely not high pressure. We do need to mention Chelsea Grinwald who did all of our paperwork. Outstanding young lady. She was very efficient. John was also very good to work with. Have already recommend Grinwald Ford and Bill to a friend who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We truly appreciate you spreading the word to others about Grinwald Ford. That type of advertising is priceless. We hope you enjoy your beautiful new truck and thank you so much for trusting in us with your vehicle purchase.

Great experience!

This was a no pressure ,fun way to purchase a car! Thanks Bill for a great experience and for taking the time to show me everything about my new vehicle !! I will be talking about Grinwald Ford for a long time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear your experience here was a great one. Bill has been a wonderful edition to our team. Thank you very much for your business and taking the time to leave us a review.

Great Guy

We had very good service and Chad was very friendly. They worked with us in all the needs that we needed. All was ready and in order when we went to pick up our new ride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback. Thank you for your business and we hope you enjoy your new vehicle for many miles to come!

Friendly staff & helpful technical/shop department

Enjoyed working with Bill, John, and Ralph. They helped me through this long adventure for my next truck and I appreciated their willingness to help and humor along the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your positive feedback. I am so happy we could deliver a wonderful experience in all departments during your car buying experience. Enjoy your beautiful Truck!

2004 Ford Explorer Sport Trac purchase

Drove an hour to get there not knowing what to expect. We were greeted by John Munzel who treated us like neighbors there, to purchase a new Lincoln Town Car, not a 12 year old used truck. Unbelievable experience that we were not used to, dealing with high presure car hawks of Southeastern Wisconsin dealerships. Highly recommend the drive to Watertown. Well worth the trip. Jeff & Carol Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Jeff and Carol for trusting us with your vehicle purchase! We are so happy to hear your experience here was a great one. Your business is appreciated.

Great car buying experience

Dealing with Bill Maron was great. No pressure or fancy car talk, just good common sense. I always felt at ease. Grinwald is a dealer you want to come back to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are so glad to hear your experience here was a positive one. Your business is greatly appreciated and enjoy the Escape.

Great service and very trustworthy!

The mustang we purchased is awesome. Bill Maron and staff at Grinwald are great to work with. I would highly recommend Grinwald Ford for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience. We hope you enjoy your Mustang for many years to come and thanks again for the business!

Exceptional experience

Very pleased with this dealership. The salesman went out of his way for us to locate the exact vehicle we wanted even after I changed my mind on the color several times. Very patient with absolutely no sales pressure at all. Thanks again Bill for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are very lucky to have Bill as part of our team. Enjoy your new Fusion and we appreciate you trusting us with your car buying experience.

Great Experience...No high pressure ..Courteous Sales Staff

Drove into the lot and Bill Maron welcomed me. No pressure at all, just good old fashioned friendly service. I appreciated that. John Grinwald and John Folz both extended the courteous service Bill initiated. All in all a very positive experience....Steve Voss

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review Steve! We are glad to hear you felt comfortable here right from the beginning. That is a huge compliment. We hope you are loving your new vehicle so far and thank you for your business.