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Grinwald Ford, Inc.

(680 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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Engine Repair

I took my vehicle to Grinwald for some repair work and they were very helpful and informative throughout the entire process. I would definitely recommend them and will continue to take my vehicles there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Kevin for sharing your experience ! I am so glad to hear that it was a positive one and we will strive to keep that going. Thank you for your business.

Excellent Experience

My time spent at this dealership while looking for a vehicle was pleasant, very informative and totally without any pressure. I will go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear your experience here was great!! We are always striving to make the all around car buying experience as easy as possible and I am happy to hear that you felt that. Your business is appreciated!!

Service

Scheduled appointment and took Truck in, they checked it over and found a has a small leak in the a/c, so they charged it up and put dye in to later for leak to find it. They did all they could at this time. No problem with service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review on your service experience! I hope your service issue is taken care of as quickly as possible. Thank you for your business!

Quick and easy with no pressure

Had a great experience here! Bill was very knowledgeable and was able to answer any question that I had. John was extremely helpful in the finance dept. No complaints, very satisfied with everyone at Grinwald Ford. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I am glad you were satisfied with your car buying experience. We hope you are enjoying your vehicle and thank you for your business.

Excellant service

We are very satisfied with the great service we received from everyone involved in the lease of our new vehicle. Everyone was very helpful and they really listened to our needs and concerns. I would definitely recommend Grinwald to anyone looking for anew vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you were taken care of all the way through your car buying experience. Thank you for the positive feedback and we hope you are enjoying the new vehicle.

Making Life Safe and Easy

I gave the high rating as Grinwald Ford consistently helps me be safer while making it easy to service my vehicles. Quality work, fair price and as always with a smile :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback Mike! Everything you mentioned is exactly what we want our service customers to experience. Your repeat business is greatly appreciated.

Friendly,competent, professional, no pressure

It was an enjoyable experience at this time and far from the kind of highly pressurized approach encountered 14 years ago when I purchased a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We are always working towards making the car buying experience as easy as possible and I am glad to hear you felt that. Enjoy the vehicle and thank you for your business.

Leased a car

Chad was always available to answer our questions. Took the time to around find the car we were looking for. Explained everything at time of pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We are glad to hear Chad was able to hep you find exactly what you were looking for. Thanks for your business .

Purchase

I just purchased a Ford F150 2011 and couldn't be more satisfied with John Munzel in sales. Very thorough and took the time to answer all the questions I had. This was a good experience to be able to trade-in and purchase a vehicle in such a short time. Good people to deal with!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback. I am happy to hear your experience was quick and easy. John Munzel is a valued member of our team and I am glad you were happy with the experience. Enjoy the vehicle and thank you for coming to Grinwald Ford .

Bought new car after considering a 2016 escape

Very helpful sales person he set up everything for me. Told me come back with any questions or to review any things I don't understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

First thank you so much for purchasing here at Grinwald Ford! We really appreciate your business and your feedback. Enjoy the new vehicle.