Reviews
Horrible
Worse service I have ever received , took my car in for 1 thing and came back with other things broken
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. Beverly, Drew explained what transpired and from our whole team we apologize for the mistake. We appreciate your patience through out the experience. Scott Baker, Customer Experience Manager Scott.Baker@Nimnicht.com 904-993-6022
Billl
They were very friendly and helpful through the whole experience of buying a car. They were so pleasant to work with. Keith and Tony were awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Keith and Tony were able to meet your needs. At Nimnicht Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Scott Baker, Customer Experience Manager, 904-993-6022, sbaker@nimnicht.com
Renee jones
Love my gmc suv Friendly people love my GMC everybody there was friend that that's all I can say
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Scott Baker, Customer Experience Manager, 904-993-6022, sbaker@nimnicht.com
Buyer
Extremely honest and friendly. I never felt any pressure
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your fantastic review was awesome to read! Congratulations on your new car. We are happy that our team provided you with pressure-free, efficient and well-informed customer service. Sincerely, Scott Baker, Customer Experience Manager, 904-993-6022, sbaker@nimnicht.com
Nimnicht service department
Nimnicht provided Excellent service for my car. The people who helped me were attentive and professional. It was a pleasant experience all around which I greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Scott Baker, Customer Experience Manager, 904-993-6022, sbaker@nimnicht.com
Service above and beyond every time!
Service is far above any auto dealership I have ever worked with. David, the service tech, is an asset to the dealership and deserves recognition for the professional way he represents your firm. He is courteous knowledgeable and through.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Scott Baker, Customer Experience Manager, 904-993-6022, sbaker@nimnicht.com
Hassel free car buying experience
My salesman was Keith Albert. Not only is he a great salesman, but he's a great veteran of this country. He went above and beyond selling me a find Buick. The whole Nimnicht team was outstanding. Everyone was professional and done their job well. I highly recommend this dealership to anyone looking to buy a Buick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Scott Baker, Customer Experience Manager, 904-993-6022, sbaker@nimnicht.com
Bad Customer Service
I had a bad experience with Brian at Nimnicht. I don’t mind if we disagree on price (ironically, they have dropped the price in the vehicle by $1000 in the last couple of days), but sales people should maintain their professionalism. I don’t appreciate snarky text especially after I have already made it clear that I am not interested in working with your dealership.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Jonathan, we have seen this review and are concerned with the experience you described. It is not our team's standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Scott Baker, Customer Experience Manager sbaker@nimnicht.com 904-993-6022
Nimnicht was awesome. Jay was the best.
Was looking for a truck and wanted to trade ours in. Did not have a down payment only a trade and Jay and the staff at Nimnicht Buick GMC was awesome. They worked and got us in the truck we wanted with no money down. Awesome experience overall. Def. recommend them if you are looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review, welcome to the Nimnicht family. Scott Baker, Customer Experience Manager sbaker@nimnicht.com 904-993-6022c
Service
I came to see my service manger about my GPS he told me to call him on Saturday morning when I was on my way to the dealership I revived on response I left a massage still no response.I spoke with a different service rep. He told my I didn?t have a appointment and no message on me coming in, he then tried to call my service rep. No response. I will take my business to a dealership that will service my GMC when they say that they will. This is the second time that this same service manger has done this.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase