Skip to main content

Bob Maxey Ford

(731 reviews)

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service

Mike was great made me feel very comfortable and all went very well. I have a 2015 escape and love it. Bob maxey did a great job and they have the good people to back it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

The service was great and the personnel was professional and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your positive review, Cassandra. We always strive to provide excellent service with a professional and caring staff here at our location.

Excellent service

Service was excellent! However, there was no coffee made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great

Great and quick service. I was very please and car was clean. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're always happy to help our customers at Bob Maxey Ford. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!

Ms. Debra Jean Bell

I have leased my last 3 Trucks at Box Maxey and can't imagine ever going to another dearership as long as Derrick Johnson and Zack Anderson are present. The two gentlemen always treat me as if I am their only customer. Derrick personally teach me about the vehicle with patience and love and I so appreciate the service of both gentleman!! The Golden Globe for both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your positive review, Debra. We always strive to provide excellent service with a professional and caring staff here at our location. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!

Great Service and Friendly Salespeople

Krissy was absolutely amazing! She got me into a lease quickly and worked with me wonderfully. I'll be sending anyone who needs a new car to Bob Maxey! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT SERVICE

i LIKE MY SERVICE REP AND MY SALE REP WHEN I CALL THEY ARE ON THE JOB THANK YOU THE STEVEN BOSWELL AND TO ART IN SERVICE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, Harvetta! We are happy to hear of your positive experience with our dealership. We greatly appreciate your business, and thank you again for the review!

Great Company

Job well done, excellent service. Staff was professional and knowledgable. I appreciate the dedicated professional service offered by Bob Maxey ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A Life Saver

Art the Service guy help me on what was the worst day of the winter in 2015. I was stranded and he suggested what I might do....and it worked. Thanks so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service

Good service Ford edge art was very helpful service. depatrment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are happy you had such a positive experience with us, Theresa! Thanks again for the positive feedback!