Reviews
Great Service Experience
Art & Kurt are simply the Best !! Very professional They show genuine concern for your safety and satisfaction Always keep their service promises We have bought 2 Lincolns and 1 mustang Won't go anywhere else Answer to question 2 is 10 couldn't get it to populate
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I got a Ford Escape. The service was great!! Mr. Peterson was a big help!! Really took his time and explain everything to me. I will send anyone I know that is looking for a car to him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Satisfied customer.
I was having routine maintenance service (i.e. oil change). As always, the service department (Mike & Art) is very professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Service!
Bob Maxey Ford does an outstanding job on service! Only dealership I'll take my car to for service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Joseph. Thanks for the feedback and strong recommendation!
Great experience
Excellent job! I would definitely come back!.........
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Body shop rocks
I nearly totaled my 2012 Ford Focus SE when I rear-ended a full-sized pick-up truck on Orchard Lake Road in late November. Tom Allen was terrific about keeping me informed about the timeline for and status of the many repairs needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you.
Holiday repair
Art handled my concerns very well in the service area. The driver who dropped me off at work is always a pleasure to talk with, and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Servive
I had excellent service.I spoke to my salesman Stan Hamilton regarding a lease end.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Annette McCain
Always professional and friendly. Fast service and if I ever have a problem they are very receptive to my concerns
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Bob Maxey Ford. If you need more help, our team is available to talk -- safe travels!
Great service
Came in late on the Monday after Christmas for service. Bad weather outside. Got a ride home then a pickup later. Good service and EVERYONE friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! If you need more help, our team is available to talk -- safe travels!