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Doug Justus Auto Center

(373 reviews)
Visit Doug Justus Auto Center
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(865) 329-7553 (865) 329-7553

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doug Justus Auto Center from DealerRater.

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Excellent Service!

We have bought 5 or 6 cars from Doug Justice! They have been wonderful to work with! No pressure, allows us plenty of time to decide, goes above and beyond to check out their vehicles thoroughly, let us take it to our own mechanic, then they even took it to a 3rd party mechanic for an alignment! Let’s us test drive as many as we want to decide, negotiates fairly, works with us on financing, then stayed late to close out our paperwork, and drive our car home that night! Would HIGHLY recommend! Joseph and Paul were wonderful to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car Purchase

I have dealt with Paul both times we have bought vehicles and both times were very pleasant to deal with him. Great place to buy a vehicle with reasonable pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nate Dawg

Came for the variety but purchased because Nate made everything super easy. Was patient with it indecisive wife so thanks for that. We would definitely come back and do business again. The only bad spot was a super low offer on our trade in but Nate handled that like a champ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Love that y’all let us shop and look at what we want with out being harassed. Paul was our sales person and was wonderful said if we needed anything or any questions to come get him! Will definitely buy from him and y’all again!😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Mike and Hunter are the 2 we always buy cars from. We have bought 6 cars in the past 2 years from Doug Justus and always had a good experience. Their vehicles aren't perfect, but they run and they'll let you know the known problems before you buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy, quick, no pressure, good selection

Easy quick no pressure, good selection, good prices. I like the freedom to roam the lot without sales pressure, very easy to test drive multiple vehicles. All needed info already in the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First Time Car Buyer

I purchased my first car at Doug Justus Auto Center. After weeks of searching I finally found an Auto Center worth spending my money at. The customer service was superb. They made my family and I feel welcomed and comfortable. I also want to brag on Mike Walls who made my first time buyer experience a pleasant one. I definitely recommend going to this Auto Center.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Super friendly and super helpful.

This is my second vehicle I've purchase from Paul. Super friendly and super helpful. No pressure while walking around and looking., Will definitely purchase from Paul again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A great car for a teenager

We walked the lot on a Sunday when they were closed looking for my 16 year old a car. She spied the one she wanted. She kept an eye on the car on the net. Two weeks later she is driving it. There is no one riding their golf carts chasing you down like on some car lots. no one pressuring you to buy a car No attitude if you don't buy a car. Thanks Doug Justice for a car lot for opening a car sales center for hard working every day people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Professional

These guys are not only veteran friendly, but overall professional and caring. Best dealership around and I highly recommend their services to anyone! They went out of their way to aid me in my car buying process as they will for you too. Thanks again doug justus auto center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.